SOVAN LAL MUNSHI
Hearing Aid Dispenser & Fitting
KOLKATA
Summary
History of satisfying patients, maintaining records and increasing sales with a hardworking and disciplined approach. Proficient in documentation, schedule coordination and office management. Familiar with audiology testing protocols and current device offerings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Knowledgeable Hearing Instrument Specialist well-versed in testing hearing, fitting devices and educating patients. Good communication and conflict resolution skills with an organized nature and flexible approach to working with individual clients. Ready to offer Number years' experience to a challenging new role. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Hearing Aid Dispenser
The Karna
Kolkata
09.2009 - 03.2023
- Used marketing and sales strategies to promote business and increase revenue.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Performed basic screening procedures such as pure tone screening, otoacoustic screening and screening of ear canal status using otoscope.
- Administered air conduction, bone conduction and speech audiometry tests.
- Tested hearing with complete audiological examinations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Counseled patients and families on communication strategies and effects of hearing loss.
- Educated clients about how to properly use, maintain and store devices.
- Attended professional development courses to maintain current understanding of industry advances in devices and treatment protocols.
- Diagnosed and treated hearing or related disabilities under direction of audiologist.
Telecaller
AIRCEL
Kolkata
06.2008 - 08.2009
- Handled approximately Number inbound and outbound call requests per day to provide existing customers with answers to questions and schedule appointments.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Education
MADHYAMIK -
KODALIA AGAPUR HIGH SCHOOL
NEW BARRACKPUR 01.2005 - 02.2005
HIGHER SECONDARY -
KODALIA AGAPUR HIGH SCHOOL
NEW BARRACKPUR 01.2007 - 02.2007
Skills
Patient care
Certification
Certified [wining Big Bonus Amount], [THE KARNA] - [2023]
Timeline
Certified [wining Big Bonus Amount], [THE KARNA] - [2023]
04-2023
Best Performing Employee Certificate
03-2022
Hearing Aid Dispenser
The Karna
09.2009 - 03.2023
Telecaller
AIRCEL
06.2008 - 08.2009
HIGHER SECONDARY -
KODALIA AGAPUR HIGH SCHOOL
01.2007 - 02.2007
MADHYAMIK -
KODALIA AGAPUR HIGH SCHOOL
01.2005 - 02.2005
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