SOWBHARANIKA B

• Leading North America & Latin America team with 17 members
• Monitoring KPI and assist Team to achieve their daily Goals
• Prepared detailed SOP on the exceptional cases in Travel and expenses reimbursement process
• Active participation in the transition (Latam expenses process , Payment process & Controls| Introducing new working application- Rydoo| Reconciliation in expenses )
• Review of all the Rejection comments before being sent back for revision
• Provide training to new hires and assist them.
• Driving Monthly Call with Local Finance in North America & LatAm.
• Circulation of Monthly/ weekly reports on pending data (Pending submission/Pending approval/ Pending for Payment) to Management.
• Ensured that expenses are processed within SLA.
• Monitor End to End progress in Expense reimbursement process.
• Monitor the team Members productivity & provide continuous feedback to assis them to achieve their goals
• Handled the timesheets and time review process for London, Belgium, Italy, Spain, Netherlands,– Most of the Western European Offices and Australia & south Korea in ASIA region.
• Ensure that 100% Consultants' timesheets are processed before closing the books of accounts to showcase the Revenue of the Firm.
• Ensure that the agreed Time Utilization is processed before closing the accounts.
• Keep monitoring the range of Utilization and updating to local accounting team Other Activities Include
• Active participation in Team Meetings, an initiative taken in order to improve on quality and avoid payment delays.
• Processed "Value added TAX" activity in London, Mexico, Peru, Panama and Argentina in expenses report.
• Supporting Team for Global standardization Policy Revamp.
• Prepare documentation| Process steps to betterment of team.
• Conducting Huddle and providing the plan for work to the team at the start of the day.
• Co-ordination and working with the Corporate tax team during the internal and Statutory Audits.
• Highly dedicated experience in Travel and Expense report processing and approval, Investments processing for TAX deduction, expense claim policy stabilization.
• PMO - Coordinate with the idea contributor and get the project done in committed deadline

· First level Escalation POC for APAC, UK, CE and US prepay auditors

· Review of all the send back comments before being sent back for revision.

· Expense payment – follow ups Circulation of Monthly/ fortnightly/ weekly reports on pending data (Amex/Pending submission/Pending approval) to Management

· Ensured that expenses are processed within SLA

· Follow ups on sample auditing, Account code-reclass & project reclass

· Global Travel policy – Drafting and Sampling consolidations

• Mainly involved in savings account opening for NRI customers.
• Opening of new insurance policies, Fixed deposits & Recurring deposits for NRI customers.
• Currency conversion process simplification to overseas customers.
• Handling queries regarding NRI account openings and maintaining.
• Updating additional details into savings accounts such as Name change & Address to be added/ updated their account