SOWMEN DEBNATH

• Handling P&L of Energy Segment ( Mirror / Power Generation) Business unit which contributes 85+cr with a team of 3 persons who takes care for the after sales & service to the customer.
• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Oversaw and improved deliveries through proactive coordination of daily operations.
• Assisted with hiring process and training of new employees.
• Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
• Developed initial sales roadmaps and market strategies to promote successful product launches.
• Anticipated financial impact from operational issues and worked with leadership to develop solutions.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Trained new employees on proper protocols and customer service standards.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Compiled and analyzed data to determine approaches to improve sales and performance.

• Instrumental in launch of Sherwin- Williams protective coating products in Transformer & Radiator- Energy segment first time in India.
• Coordinating with cross functional team for market analysis , product gap analysis , product development , product launch.
• Making strategy for the region, implementation along with the team for top line organic growth keeping the gross margin contribution >25% .
• Generate new business & acquire market share from new segment such as General finishes, Military , Design & Energy .Generated new business with marketing initiatives and strategic plans.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
• Monitored market trends and competitor activities to identify areas of potential opportunity.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Prepared sales presentations for clients showing success and credibility of products.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Instrumental in launch of Sherwin- Williams protective coating products in Transformer & Radiator- Energy segment first time in India.
• Coordinating with cross functional team for market analysis , product gap analysis , product development , product launch.
• Making strategy for the region, implementation along with the team for top line organic growth keeping the gross margin contribution >25% .
• Generate new business & acquire market share from new segment such as General finishes, Military , Design & Energy .

• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Finalized sales contracts with high-value customers.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
• Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
• Managed team of 08 regional sales representatives & Technical Service and consistently achieved high sales targets.
• Generated detailed sales reports and forecasts to analyze performance and track progress.
• Developed and managed budgets to confirm proper use of resources and maximize profitability.
• Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
• Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

• Reviewed performance results to target and take corrective measures with authorization and escalation.
• Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
• Maintained qualified staff and communicated areas of accountability and expected performance.
• Employed best practices and management controls to provide superior service to internal and external customers.
• Promote our Technical associate partner products in India ( TransOcean coatings, Netherland )
• Working on approvals from various Engineering Houses & Project consultants for High performance coatings.
• Being as lining expert specifying focus product by finding out the opportunities, which leads the company to promote itself as the specialized solution provider to keep away from increase in the revenue generations, increase in the margin
• Approvals from IRS, Coast Guard & Indian navy for marine products.
• Job Involves Mapping and Tracking New Projects in the field of Oil and Gas, Power, Mining & Metal, W&WW, Ports and Infrastructure projects in entire India.
• Generating first hand Sales out of mapped projects. Creating preferences of our products by product approval and recommending new products to Consultant and end users.
• Meeting Consultants, Engineering Contractors and end users regularly.
• Develop new OEM customers and track successfully running of their production line.
• Providing technical support to end Users.

• Handled Overall Sales of East India as Manager Sales.
• Worked as Key Segment Manager- Mining & Metals (All India).
• Working with a network of dealers and End users for the timely achievement of targets.
• Appointing new dealers to increase the organizational turnover.
• Promoting the value added products of the company at different projects segments of my territory.

Significant Highlights & Achievements:-

• AkzoNobel India Limited Protective coating BU is one of the leading business units in Eastern India with the market share of almost 12% with Sales closing figure of 21.76 cr in FY 2017-18.
• From 2010 it had grown multi-folds with an average of 30-40% growth Y-O-Y.
• Received twice best Performance of the year award in 2014 & 2017 with Star Employee of the month number of times.
• Instrumental in generating sales from Mining & Metals, Oil & Gas, Power, OEM, HVI, Water and Waste Water.
• As an Mining & Metal segment manager carried out the presentation at different end client, EPC’s and consultant ends. Specified our products in 3 green field project and 2 brownfield projects in FY 17-18 .
• Four new Annual maintenance contracts finalized in FY 17-18 which will also help to boost & achieve the target in FY18-19.
• Specified Lining/ Glass flake coating products in O&G, M&M segment and won the contracts which helps for product mix and generate with revenue with ASP & GC.
• Generations of 7 New Customers in institutional Sales in FY 17-18 contributing 7 Cr of New Sales only from new Accounts in field of Oil and Gas, Mining & Metal, Power, Infra, Power Segment etc.
• Received customer recognition letter from Danieli Corus for RSP Blast furnace internal lining , JSPL Angul GCP scrubber , demister & hot blast stove Internal coating , Tata Steel Kalinganar Hot blast stove, GCP – Scrubber/ demister internal lining with Glass flake coating .
• Developed 3 new OEM customer in FY-17-18.
• Achieving Targets by Volume and Value in all the quarters by maintaining Key Accounts as well as by new Business Development activities.
• Handling the entire Eastern India Business Development and Sales and closing of the sales activity from last 8 years in AkzoNobel India Limited
• Team handling with dotted line reporting of 2 technical service person.
• Instrumental in selling of Protective Coatings, Intumescent Fire Protection Coatings & Polycyclamine Cured Epoxy Novalac Lining reinforced with glass fibre & Glass flake filled specialized coatings first in India generating revenue of 198 million in the East.

• Efficiently handled promotions of glass flake technology, audit, improvement coating, industrial technological concept marketing, turnkey jobs to be handled and project execution and business development.