Sowmiya
Chennai
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Regulation B Compliance SME (Mortgage)
Tata Consultancy Services Limited, Ramapuram.
Chennai
12.2018 - till now
- Regulation B verifies the applicant personal information and identification and it has several subprocess.
- Requesting and collecting Missing documentation from creditors and loan officers by mail.
- Examining and evaluating credit eligibility to decide whether to accept or reject creditors applications.
- Analyzing and removing long term pending loans from the queue.
- Experience of interaction with international client through mail,Call for process updates,new process training and error related clarification.
- Reviewing and assessing the mistakes, making sure that loans are accurate, and holding a monthly meeting to discuss the faults in order to prevent repeat mistakes.
- Trained new employees and offered process training,procedure, and addressed difficulties in the process
- Proactive in sharing the knowledge and cascading client updates with the team members for improving quality
Property Preservation Specialist(mortgage)
Tata Consultancy Services Limited, Anna Salai
Chennai
08.2016 - 11.2018
- Inspected properties for mortgage companies to verify occupancy and condition of the property.
- Verified that all repairs and alterations have been completed as required by the lender.
- Reported findings in detailed reports, including photographs.
- Researched local real estate markets to identify trends in pricing and sales activity.
Fraud Detection Analyst
Tata Consultancy Services Limited, Thoraipakkam
Chennai
10.2014 - 06.2016
- Conducted investigations to identify fraudulent activity and suspicious transactions.
- Analyzed customer data and identified trends in fraud behavior.
- Reviewed and evaluated customer accounts for potential financial risk.
- Monitored customer accounts for any suspicious or unauthorized activity.
- Maintained accurate records of all fraud investigation activities.
- Determined existing fraud trends by analyzing accounts and transaction patterns.
- Participated in group discussions with team members to develop new ways to combat fraud.
- Monitored real-time queues and analyzed high-risk transactions from specified points of sale within business portfolio.
Education
MBA - Finance And Accounting
Distance Education - University of Madras
Chennai06-2016
BBA - Business Administration And Management
St Thomas College of Arts &science
Chennai06-2014
Skills
- Teamwork and Collaboration
- Active Listening
- Report Preparation
- Time Management
- Relationship Building
- Multitasking
- Decision-Making
- Problem-solving abilities
Languages
Telugu
First Language
Tamil
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Telugu
Advanced (C1)
C1
Accomplishments
- Awarded as the Star Performance in 2020
- Conducted Process Training For new joiners
- Got gratitude from the client
- Provided a suggestion for process enhancement, and the client accepts it.
Timeline
Regulation B Compliance SME (Mortgage)
Tata Consultancy Services Limited, Ramapuram.
12.2018 - till now
Property Preservation Specialist(mortgage)
Tata Consultancy Services Limited, Anna Salai
08.2016 - 11.2018
Fraud Detection Analyst
Tata Consultancy Services Limited, Thoraipakkam
10.2014 - 06.2016
MBA - Finance And Accounting
Distance Education - University of Madras
BBA - Business Administration And Management
St Thomas College of Arts &science
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