
Customer-focused and highly organized professional with 4+ years of experience in customer service, documentation, and process coordination. Skilled in validating customer information, handling case-based workflows, and ensuring resolution of client queries in alignment with SLAs. Open to learn knowledge of cash management and payment systems to support global banking operations.
Tools Used: Zendesk | XOME WEB | SOFTPRO | Title 365
Skills Gained : Verification | Data Entry | Documentation | Signings
Detail-oriented and motivated professional seeking an opportunity as Senior Analyst Societe Generale Global Solution Centre.
Eager to apply my customer support and document verification background in a dynamic global operations team, supporting seamless issue resolution through structured workflows.