Sowmiya Sampath
Sudbury
Summary
Results-driven business professional prepared to excel in a senior development role. Leveraged extensive industry knowledge to build strategic partnerships and expand market presence. Known for fostering team collaboration and delivering measurable outcomes in dynamic environments. Skilled in market analysis, relationship management, and adaptable to evolving business needs.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
06.2023 - Current
Internship Student
Modern Signs
01.2024 - 02.2024
- Contributed to a positive team environment through effective communication and collaboration with colleagues
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system
- Maintained financial accuracy and security by efficiently counting tills, managing safe locker funds, and adhering to handling protocols
- Managed time effectively to balance front-of-house tasks and back-of-house responsibilities during busy periods
- Listened carefully to customer requests and created personalized, delicious beverages
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
- Attempted to pick up new skills from my seniors every day
- Acquired expertise in creating a new product launch strategy that takes supplier's and client's viewpoints into account
- Enhanced the ability to effectively communicate to management the company's budget and product strategy
- Developed professional skills through hands-on experiences, including time management and effective communication
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines
- Sorted, organized, and maintained files
Senior Business Development Associate
BYJU'S
02.2021 - 01.2023
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program
- Delivered high-quality work consistently, demonstrating a strong work ethic and dedication to the internship program
- As an individual contributor closed sales in all different channels of the sales modules like the DS module, IS module, and DA calling
- Generated leads and revenue from one region in Chennai along with the marketing and post-sales teams
- Ensured customer retention and satisfaction with the service and functioning
- Lead marketing initiatives among School Resident Association
- Provided constant revenue to the organization in the new significant campaign called Byjus Tuition Centre
- Generated a revenue of 1.2 Cr in a period of 18 months and gained exposure in B2B and B2C forms of commercial transaction
- Awarded as Best Conversion BDA for completing 250% revenue target with 7 sales in a week
- Have done sales in all different verticals like K3, K9, and K12 and also have handled a few special campaigns like inbound and school campaigns
- Proven ability to sell over the call, in person and in developing strong client relationship
- Responsible for cold calling, assessing client needs and identifying solutions and regularly met all established sales goals and frequently exceeded monthly sales goals
- Got selected and worked as a Pilot Business Development Associate in Regional Pre Sales Super Qualified campaign on city level and successfully achieved the conversion and revenue target
Education
Post-Graduate Certificate - Project Management
Cambrian College
Greater Sudbury, ONPost-Graduate Certificate - International Business Management
Cambrian College
Greater Sudbury, ONBachelor of Engineering - Civil Engineering
Rajalakshmi Engineering College
Higher Secondary - undefined
St.Mary's Matric Hr Sec School
High School - undefined
St.Mary's Matric Hr Sec School
Skills
Business Development
Timeline
Internship Student
Modern Signs
01.2024 - 02.2024
Shift Supervisor
Starbucks
06.2023 - Current
Senior Business Development Associate
BYJU'S
02.2021 - 01.2023
Post-Graduate Certificate - International Business Management
Cambrian College
Bachelor of Engineering - Civil Engineering
Rajalakshmi Engineering College
Higher Secondary - undefined
St.Mary's Matric Hr Sec School
High School - undefined
St.Mary's Matric Hr Sec School
Post-Graduate Certificate - Project Management
Cambrian College
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