SOWMYA D T
Bangalore
Summary
Results-driven Process Consultant known for exceptional productivity and efficiency in task completion. Specialize in workflow optimization, process mapping, and performance improvement methodologies. Excel at critical thinking, problem-solving, and communication, ensuring seamless integration of new processes to enhance business operations.
Overview
7
7
years of professional experience
Work History
Business Development Executive
NETAMBIT
Bengaluru
07.2022 - 11.2023
- Developed and implemented strategies to increase revenue growth.
- Cultivated relationships with existing customers to encourage repeat business, referral.
Business Development Executive
Byjus
07.2020 - 06.2022
- Exceeded targeted sales goals by 122% through proactive outreach.
- Contacted current and potential clients to promote, upsell, and cross-sell the products.
- Meeting with clients to conduct sales meetings, demonstrate products, and answer questions.
- Analyzed competitor activities in order to understand industry trends and dynamics.
Process Consultant
Hinduja Global Solutions
Bangalore
05.2019 - 06.2020
- Assess and map current processes related to insurance operations (e.g., claims processing, policy underwriting, and renewals).
- Worked with U.S. customers to understand needs and provide excellent service.
- Providing appropriate training to new joiners and having taken Bootcamp sessions about the process and tools.
- Worked on projects like open enrolment, group changes and maintenance, subscriber information changes, ongoing enrolments, and insurance.
Counselor Cum Student Cordinator
Value Point Academy
Bangalore
06.2016 - 04.2017
- Offer guidance and counseling to help foreign students adjust to a new culture, education system, and language.
- Develop and manage schedules for English classes tailored to the proficiency levels and learning needs of international students.
- Work closely with English instructors to ensure that course content is relevant, engaging, and aligned with students’ goals (e.g., improving academic English, and conversation skills).
- Track students' progress in their English courses, providing feedback and support to help them achieve language proficiency.
Education
B.Com -
Dayanand Sagar
Bengaluru07-2015
Skills
- Time management
- Process auditing
- Insurance processing
- MS Word, MS PowerPoint, MS Excel
Hobbies and Interests
- Travelling
- Books Reading
Languages
- Hindi
- Telugu
- Kannada
- English
Expertiseskills
- Story telling
- Creative Thinking
- MS excel
- English
Timeline
Business Development Executive
NETAMBIT
07.2022 - 11.2023
Business Development Executive
Byjus
07.2020 - 06.2022
Process Consultant
Hinduja Global Solutions
05.2019 - 06.2020
Counselor Cum Student Cordinator
Value Point Academy
06.2016 - 04.2017
B.Com -
Dayanand Sagar
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