SOWMYA H
BENGALURU
Summary
Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management. Productive Administrative Executive with 8-years track record in data management, customer relations and complex problem-solving. Oversees school operations and handles all administrative needs with efficiency and professionalism. Advanced skills in [Software].
Overview
5
5
years of professional experience
Work History
ADMINISTRATIVE EXECUTIVE
ORCHIDS THE INTERNATIONAL SCHOOL
2023.04 - Current
- Collected data, input records and protected electronic files.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Offered technical support and troubleshot issues to enhance office productivity.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Created and updated records and files to maintain document compliance.
- Produced letters and memoranda to inform parents/guardians of important decisions.
- Updated and maintained confidential databases and records.
- Created and managed office systems to efficiently deal with documentation.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Screened personal and business calls and directed to appropriate party.
- Volunteered to help with special projects of varying degrees of complexity.
FRONT OFFICE EXECUTIVE
ORCHIDS THE INTERNATIONAL SCHOOL
2018.05 - 2023.03
- Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
- Updated reports, managed accounts, and generated reports for company database.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to school rules and regulations.
- Received inquiries from parents and delivered informed responses with minimal input from executives.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained office machines and equipment within budgets and contacted outside repair personnel to avoid productivity interruptions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to parents inquiries.
- Established administrative work procedures to track staff's daily tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with parents, recordkeeping and data entry for increased efficiency.
Education
Associate of Science - MSW (MASTER OF SOCIAL WORK)- HRM
OXFORD COLLEGE OF ARTS, BANGALORE UNIVERSITY
BENGALURU08.2011
Bachelor of Arts - ECONOMICS
MES COLLEGE , BANGALORE UNIVERSITY
BENGALURU07.2009
Skills
- Senior Staff Support
- Privacy Compliance
- Goal Minded
- Meeting Agenda Preparation
- Microsoft Office
- Front Desk Management
- Manage Executive Schedules
- Meeting Minutes
- New Employee Orientation
- Correspondence and Memos
- Meeting Coordination
- Data Research and Compilation
- Administrative Leadership
- Appointment Scheduling
- Information Protection
- Records Management Databases
Timeline
ADMINISTRATIVE EXECUTIVE
ORCHIDS THE INTERNATIONAL SCHOOL
2023.04 - Current
FRONT OFFICE EXECUTIVE
ORCHIDS THE INTERNATIONAL SCHOOL
2018.05 - 2023.03
Associate of Science - MSW (MASTER OF SOCIAL WORK)- HRM
OXFORD COLLEGE OF ARTS, BANGALORE UNIVERSITY
Bachelor of Arts - ECONOMICS
MES COLLEGE , BANGALORE UNIVERSITY
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