Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Passions
Timeline
Generic

Sowmya Jayashankar

Bangalore

Summary

Recruitment Professional with 13 years of experience, specializing in recruitment for Accenture operations. Identifying, recruiting, and hiring top talent within the industry. Team management, collaboration with hiring managers, diversity and inclusion strategies, and recruiting metrics analysis. Implemented improvements to enhance recruiting efficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Recruiting Analyst

Accenture
Bangalore
01.2022 - Current
  • SME on Recruitment Query Management
  • Address and resolve recruitment-related queries from candidates, hiring managers, and internal teams
  • Provide expert guidance on recruitment processes, policies, and best practices
  • Train and support recruitment team members and stakeholders on query management and recruitment procedures
  • Identify and implement improvements to enhance query management processes and efficiency
  • Develop and maintain comprehensive documentation on common queries and solutions
  • Manage and resolve complex or escalated queries, ensuring timely and accurate resolutions
  • Liaise with hiring managers and other departments to address and resolve recruitment-related issues
  • Analyze query trends and metrics to identify areas for improvement and optimize the recruitment process
  • Ensure that all query management practices adhere to legal and organizational standards and regulations.

Recruiting Associate

Accenture
Bangalore
01.2020 - 01.2022
  • Managing hiring requests across the MEA (Middle East & Africa) region, taking direct contact and conducting briefing calls with hiring managers
  • Lead all aspects of talent acquisition throughout the recruitment life cycle, including developing sourcing strategies, identifying candidates, and creating job descriptions
  • Sourced profiles from LinkedIn for across technical and non-technical requirements
  • Stakeholder management calls to discuss the pipeline
  • Collaborated with Hiring Managers to understand their recruitment needs and develop effective sourcing strategies
  • Significant LinkedIn network and understanding of how to utilize it for maximum impact
  • Proven ability to multitask, plan and prioritize workload to ensure targets and deadlines are met
  • Partner with managers and supervisors to identify and determine recruiting needs to include the knowledge, skills, ability, and other qualifications required
  • Working on preparation of the contracts for Czech Republic process
  • Registering candidates on internal Registration SharePoint
  • Onboarding the candidates on workday by initiating the onboarding setup
  • Creating prospects on workday and inviting the job applicants which from Teamio & expats job portals
  • Creating the PO numbers for the Agency candidates on Ariba tool
  • Supported countries like Danubia, Romania, Vietnam, Italy, Poland & Slovakia.

Human Resources Practitioner

Accenture
Bangalore
01.2017 - 01.2020
  • Led strategic partnerships, market expansion, and product development
  • Provide assistance to employees and external clients regarding payroll-related inquiries, including paychecks, deductions, and tax withholdings
  • Investigate and resolve payroll discrepancies and issues, such as incorrect payments or benefits problems, ensuring timely and accurate solutions
  • Assist in the accurate and timely processing of payroll, including data entry, calculation of wages, and processing of garnishments and deductions
  • Communicate effectively with employees regarding payroll-related questions, changes in payroll policies, and updates on pay schedules
  • Provide training and support to employees on payroll-related systems and processes, including self-service portals and timekeeping systems
  • Generate and review payroll reports for accuracy and compliance, including tax reports, benefit summaries, and other relevant documentation
  • Identify and recommend improvements to payroll processes and systems to enhance efficiency and accuracy.

HR Recruitment Executive

Khodays
Bangalore
04.2015 - 04.2017
  • Use various methods to find potential candidates, including job boards, social media, networking, and employee referrals.
  • Post Job Openings: Advertise positions on appropriate platforms.
  • Build and Maintain a Talent Pool: Create and maintain a database of potential candidates for current and future job openings.
  • Review resumes and applications: Screen resumes to identify qualified candidates.
  • Conduct Initial Interviews: Perform phone or video interviews to assess candidates’ fit for the role and organization.
  • Prepare Job Offers: Draft and extend job offers to selected candidates.
  • Negotiate Terms: Discuss and finalize salary, benefits, and other terms of employment with candidates.
  • Coordinate Onboarding: Facilitate the onboarding process, including orientation, training, and integration into the team.
  • Ensure Compliance: Make sure all necessary paperwork and compliance requirements are completed

Customer Service Specialist/HR Recruiter

IBM/Concentrix
Bangalore
11.2008 - 11.2013
  • Provide high-quality assistance to customers via phone, email, or in-person, addressing inquiries related to banking products and services.
  • Assist customers with account-related requests, such as setting up new accounts, updating account details, and resolving account issues.
  • Facilitate and process transactions, including deposits, withdrawals, and transfers, ensuring accuracy and compliance with bank policies.
  • Investigate and resolve customer complaints or issues related to banking services, providing timely and effective solutions.
  • Maintain a thorough understanding of Lloyds Bank’s products and services to offer accurate information and recommendations to customers.
  • Collaborate with Hiring Managers: Understand departmental needs and job requirements.
  • Develop Job Descriptions: Create clear, detailed job descriptions that outline roles, responsibilities, and qualifications.

Education

MBA - Business Administration

Mysore University
Bangalore
12.2013

Bachelor of Science -

Bangalore University
Bangalore
12.2008

Skills

  • Talent Acquisition
  • Stakeholder management
  • Critical Thinking
  • Problem Solving

Certification

  • Microsoft Office - Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook, Power BI
  • Workday

Accomplishments

  • Stakeholder Management, Successfully managed relationships with key stakeholders, ensuring effective communication and collaboration to align project goals and expectations. Demonstrated a strong ability to address stakeholder needs and concerns proactively, leading to enhanced satisfaction and project success.
  • Zero Escalations, Received commendation for maintaining zero escalations throughout the project cycle. This recognition highlights exceptional problem-solving skills, effective issue resolution strategies, and a commitment to delivering high-quality outcomes.
  • Team Development, Identified skill gaps and provided training opportunities to enhance team members' competencies. Organized workshops, coaching sessions, and skill-building activities to support continuous professional growth. Implemented performance management processes, including regular feedback, performance reviews, and goal-setting. Motivated and guided team members to achieve individual and collective goals.

Passions

  • HR Recruitment
  • Planting and taking care of plants
  • Spending quality time with family

Timeline

Recruiting Analyst

Accenture
01.2022 - Current

Recruiting Associate

Accenture
01.2020 - 01.2022

Human Resources Practitioner

Accenture
01.2017 - 01.2020

HR Recruitment Executive

Khodays
04.2015 - 04.2017

Customer Service Specialist/HR Recruiter

IBM/Concentrix
11.2008 - 11.2013

MBA - Business Administration

Mysore University

Bachelor of Science -

Bangalore University

Similar Profiles

CREATE PROFILE
Sowmya Jayashankar