SOWMYA K C

Key Responsibilities & Achievements:

• Client Relationship Management: Served as the primary point of contact for high-value clients, ensuring consistent communication and exceptional service delivery to build long-term partnerships.

• Strategic Advisory: Aligned tailored solutions with client business objectives, acting as a trusted consultant to enhance strategic outcomes.

• Revenue Growth: Identified upselling and cross-selling opportunities, contributing to sustained revenue growth and improved client retention.

• Account Management: Built strong relationships with stakeholders, conducted performance reviews, and ensured alignment with client goals.

• Problem Solving: Proactively addressed challenges, mediating between clients and internal teams to ensure seamless project delivery.

• Team Leadership: Mentored junior team members, fostering best practices and continuous improvement in client engagement.

• Process Improvement: Optimized client service processes to enhance satisfaction and delivery quality.

• Business Development: Collaborated with sales teams to develop persuasive proposals and secure new projects.

• Reporting & Analytics: Prepared performance reports, analyzed client satisfaction data, and provided actionable recommendations.

• Stakeholder Collaboration: Partnered with cross-functional teams, including marketing, operations, and product development, to ensure client-focused solutions.

• Compliance and Risk Management: Maintained adherence to contracts and company policies, mitigating potential risks effectively.

Key Achievements:

• Strengthened and expanded key client relationships, driving measurable annual revenue growth.

Key Responsibilities & Achievements:

• Managed end-to-end recruitment processes, including job postings, screening, interviews, and offer rollouts.

• Collaborated with hiring managers to align recruitment strategies with business needs and departmental goals.

• Sourced and evaluated candidates through social media platforms, professional networks, and job portals.

• Educated candidates on company culture, benefits, and growth opportunities to improve candidate engagement.

• Managed onboarding processes, ensuring seamless integration for new hires and effective handover to operational teams.

• Conducted telephonic and face-to-face interviews to assess technical and cultural fit.

• Created and maintained detailed recruitment dashboards and reports for better tracking and analysis of hiring metrics.

• Supported employee engagement initiatives and contributed to HR policy improvements.

• Ensured compliance with HR policies, labor laws, and internal audit requirements.

Key Skills Gained:

• Talent Acquisition Strategy

• Recruitment Analytics & Reporting

• Employee Engagement Initiatives

• HR Compliance & Policy Adherence

• Onboarding Process Management

• Communication & Negotiations

Key Responsibilities & Achievements:

• Managed the full recruitment life cycle, from sourcing to onboarding, across multiple technical domains.

• Prepared job descriptions and posted vacancies on job portals such as Naukri and LinkedIn.

• Proactively sourced candidates using professional networks, referrals, and other digital sourcing tools.

• Conducted initial screening, technical assessments, and HR interviews to evaluate candidate suitability.

• Coordinated with hiring managers and technical panels for interview scheduling and feedback collection.

• Managed pre-joining formalities, including background verification, documentation, and onboarding sessions.

• Created recruitment trackers and dashboards to monitor hiring performance and candidate pipelines.

• Implemented employee referral programs to drive quality hires and reduce time-to-fill metrics.

• Handled internal stakeholder communications to ensure alignment on recruitment priorities.

Key Skills Gained:

• Full-Cycle Recruitment Management

• Technical Talent Sourcing

• Recruitment Data Analytics

• Candidate Experience Management

• Vendor & Stakeholder Coordination

• Employee Referral Program Management

• Worked on different layers in AUTOSAR, Port Configuration and RTE generation for communication between software components in Application layer and for communication between Application layer and Basic Software Modules
• Worked on AUTOSAR and have the knowledge on Automation concepts
• Worked on a company internal tool called EZY Config tool which deals with the integration of the components of different layers of AUTOSAR
• Knowledge on CAN and specification of CAN interface, LIN, Flex Ray and Diagnostics
• Worked on CANalyzer tool for simulation