Coserve Solutions
Intern, Sales Force
Hyderabad
11.2023 - 12.2023
- Salesforce Customization: Assisted in customizing Salesforce to align with business needs, including configuring objects, fields, and page layouts to optimize CRM functionality.
- Data Management: Managed and maintained accurate customer and sales data within Salesforce, performing data imports, exports, and updates to ensure data integrity.
- Client Interaction: Engaged with clients to gather requirements and feedback on Salesforce implementations, ensuring that solutions met their business needs and enhancing client satisfaction.
- Documentation: Created and updated documentation for Salesforce configurations, processes, and user guidelines to support ongoing system use and training.