Sowmya Pattaje
Summary
A collaborative leader with an overall experience of 18 years, having a strong dedication to partner with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Broad proficiency in quality assurance and account operations, paired with excellent ability to juggle tasks and maintain order.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Agile Program Manager
Publicis Sapient
01.2022 - Current
- Championing the adoption and optimization of the Scaled Agile Framework to enhance implementation and usability
- Proficiently orchestrating PI (Program Increment) planning, epic & story sequencing activities, PI retrospectives, and confidence vote gathering by collaborating closely with Product Management Teams across the portfolio
- Actively engaging in knowledge sharing sessions with Client Agile Program Leads within the portfolio, fostering collaboration and ensuring a collective understanding of best practices and methodologies
- Leading process improvement initiatives within a team of 25 engineers to drive efficiency and enhance productivity
- Guiding these team members in maximizing time utilization through the application of Scrum and Agile management methodologies
- Developed and executed strategies to enhance team effectiveness by fostering collaboration among a 25-member Scrum-based development team
- Led all essential Scrum ceremonies including sprint planning, requirements grooming, daily stand-ups, and retrospectives
- Consistently providing coaching and mentorship to the development team on Agile principles, values, and Scrum practices, leveraging Sapient's proprietary KnowHow tool
- Central liaison within the portfolio for all hiring inquiries, open positions, organizational initiatives, and training needs
- Overseeing project budgets, resource allocation, and risk mitigation strategies to minimize disruptions and optimize ROI.
As PMO
Pacific IT Consulting Pvt. Ltd
06.2021 - 12.2021
- Project Management Office (for Daimler, Germany), Assumed a pivotal role in independently overseeing all account-related operational activities, encompassing capacity management, onboarding, compliance audits, and background verification for a team exceeding 700 engineers
- Effectively engineered a tracking mechanism resulting in a reduction of billability turnaround time from 26 days to 23 days
- Established credibility through the development of the "Nomination Dashboard," culminating in a presentation to the Senior Vice President of the account
- Established credibility in managing account financials through adept utilization of Sapient's internal Deal Tool
- Led initiatives to establish, refine, and uphold processes, including comprehensive documentation in Confluence, resulting in a significant reduction of communication barriers by over 10% between regions.
Agile Program Manager
L&T Technology Services
08.2017 - 05.2019
- Managed project plans, including Quality Plans, Risk Plans, and Communication Plans, ensuring accuracy and alignment with project goals
- Established credibility by collecting data directly from original sources and presenting it to stakeholders according to their roles
- Demonstrated credibility in tracking and reporting key metrics to management by developing a centralized dashboard, replacing disparate spreadsheets
- This enhanced visibility of red flags across project teams, allowing for timely intervention.
Program Quality Manager
Cisco Video technologies India Pvt Ltd
05.2011 - 07.2017
- Engaged in supporting seamless project execution by establishing quality criteria, key milestones, performance indicators, and tracking mechanisms in Rally for a 20-engineer team
- Resulted in zero non-compliance records during engineering team audits
- Played a key role in establishing a defect and issue management system utilizing JIRA
- Resulted in notable enhancements in code quality metrics
- Led Gate Reviews and pursued quality objectives with enthusiasm
- Established credibility as a Scrum Master for a Malaysian client, guiding sprint planning, release planning, daily stand-up meetings, task estimation, daily burn down charts, velocity tracking, and code quality metrics
- Provided necessary guidance and training to new team members on organizational processes and tools
- Skilled in conducting Root Cause Analysis to identify issues and develop initiative-taking action plans
- Displayed exceptional customer interaction abilities, leading to positive feedback and accolades from clients.
Associate Quality Manager
MindTree Ltd
01.2009 - 04.2011
- Engaged team member contributing to the implementation of CMMi-L3 standards
- Key contributor to the development and implementation of a tool-based approach for defect management across the entire Business Unit, resulting in a significant decrease in operational workload
- Led the definition of processes for web development projects.
Senior Systems Engineer
Siemens Information Systems Ltd
07.2004 - 12.2008
- Conducted thorough audits and ongoing tracking of projects at regular intervals to ensure adherence to approved methodologies and project progress
- Implemented automation for engineering document completeness and process adherence checks, leading to a decrease in operational workload
- C++ developer specialized in Engine Control Units for leading German automotive brands
- Participated as a representative of Siemens Automotive at the Global SW Quality Workshop in Schwalbach, Germany in April '07
- Effectively deployed top techniques from the Siemens Automotive division's participation in the Global Quality Software Workshop in Schwalbach, Germany in April '07, specifically in Document Adherence Check / Document Completeness Check (DAC/DCC).
Education
Bachelor of Engineering - Computer Science
Visveshwaraiah Technological University
Skills
- Project Management:
- Agile Methodologies, Scrum, Kanban
- Tools & Platforms: JIRA, Confluence
- Team Leadership
- Time Management
- Verbal and written communication
- Operations Management
- Project Management
- Cross-Functional Teamwork
- Teamwork and Collaboration
- Decision-Making
- Team Development
- Work Planning and Prioritization
- Managing Operations and Efficiency
- Employee Coaching and Mentoring
- Professional and Courteous
- Documentation And Reporting
- Process Improvement
- Project Planning
Accomplishments
- SAFe 5.0 certified from Scaled Agile Inc
- Robotic Process Automation (RPA) using BluePrismv6.4
- Certified Scrum Master (CSM) from Scrum Alliance
- Internal Auditor Training Certification (ISO 9001:2000)
Additional Information
- Sapient Core Value Awards (2021 & 2022)
- Cisco Connected Recognition Awards
- Cisco Milestone Awards Cisco Appreciation Program (CAP) Award (2013)
- NDS CEO Award (2011)
- P&G Customer Accolades (2010)
Certification
Tower 10 - 1204, Salarpuria Sattva Divinity, Near Nayandahalli Metro Station, Bangalore - 560039
Timeline
Agile Program Manager
Publicis Sapient
01.2022 - Current
As PMO
Pacific IT Consulting Pvt. Ltd
06.2021 - 12.2021
Agile Program Manager
L&T Technology Services
08.2017 - 05.2019
Program Quality Manager
Cisco Video technologies India Pvt Ltd
05.2011 - 07.2017
Associate Quality Manager
MindTree Ltd
01.2009 - 04.2011
Senior Systems Engineer
Siemens Information Systems Ltd
07.2004 - 12.2008
Bachelor of Engineering - Computer Science
Visveshwaraiah Technological University
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