Summary
Overview
Work History
Education
Skills
Application/ Tools Used
Certification
Accomplishments
Affiliations
Languages
Timeline
Generic

Sowmya PN

Bangalore

Summary

To serve in the organisation that leverages my skills and knowledge to the best of my ability

and to contribute successfully in the overall development of the organisation.

Overview

3
3
Languages
1
1
Certification
3
3
years of post-secondary education
13
13
years of professional experience

Work History

Team Lead

Tech Mahindra
09.2023 - Current
  • Working on a web-based version of LoanIQ i.e. simplified servicing.
  • Working on LoanIQ different modules independently and creating data according to scenarios expectations.
  • Working very closely with BA to understand the requirement and the scope for testing the module.
  • Collaborate closely with developers to resolve bugs/issues.
  • Provide understanding documents.
  • Involved in Release activities such as Requirement Walkthrough, Test Design, Reviews, Test Execution, Defect Management.
  • Created Test Estimation Efforts.
  • Preparation of Daily Status Tracker, Clarification tracker and updating status daily.
  • Actively participating in grooming and demo sessions conducted by BA and Dev.

Lead Consultant

Genpact India Pvt Ltd
03.2022 - 08.2023
  • Working closely with the business for Identifying and understanding the Detailed Requirement Specifications and changes to the existing functionality of the application.
  • Preparation of high-level documentation, UAT test scenario creation and test case writing for different Loan IQ modules (Deal, Customer, Facility, Outstanding, Circle, Automated Transaction (Auto gen and Auto Release), and Payments etc.).
  • Knowledge of step to step workflow that covers the lifecycle of the above mentioned modules in Loan IQ to better manage risk exposure by reducing transaction error rates and increasing data accuracy and availability.
  • Loan IQ Table maintenance updates and Approval Matrix modifications.
  • Creating User profiles and access management for UAT users in Loan IQ.
  • Finastra issue tickets review and analysis from earlier releases.
  • Test scenarios creation (positive and negative) and test case writing for regression testing.
  • Conducting Smoke testing prior UAT to verify client's critical business needs are met.
  • Performing end to end testing for Loan IQ modules which includes functional, regression, and user acceptance.
  • Managed complete project life cycle workflow activities (test strategy, test case design, test case creation, Execution and reporting).
  • Reporting Bugs and Managing Defect tracker and connecting with Dev. teams on Bugs.
  • Preparing release notes post UAT completion.
  • Discussing the key achievements and issues identified in the release and documenting it.
  • PROJECT 1: Loan IQ Upgrade 7.6.2.1 HF6, HF9 & HF11
  • PROJECT 2: ARR (Alternative Reference Rates)
  • PROJECT 3: EDC (Export Development Canada)
  • PROJECT 4: Hamilton

Team Lead WLS QA

JPMorgan Chase & Co
01.2021 - 03.2022
  • Performing quality assurance/checks on defined samples of completed quality controls.
  • Validating the accuracy of transactions related to Loan Booking & Funding and Transaction Servicing processed by the operations teams.
  • Detailed review of Loan IQ deal setup process (New deal closures, amendments, extensions) for agented and non-Agented deals for EMEA region.
  • Reviewing loan documentation and related legal contracts like credit agreements, letter of credit and credit proposals.
  • Reviewing the transactions like drawdown, Repricing, paperclip, repayment or prepayment, fee, principal and interest payment for NA and EMEA region.
  • Reviewing SSI wiring instructions, remittance setup and call-back process for Fed, IMT 103/202, Agency book transfer and Chase DDA in LIQ.
  • Reviewing the executed documents like financial, legal and compliance documents posted in SyndTrak and Intralinks agency sites.
  • Reviewing the new facility setup, payoffs, refinancing and exposure transfers in ICRD for Commercial Cards and LC.
  • Reviewing annual financial requirement for Pre-Underwriting process.
  • Identifying the errors and working in parallel with operations team to resolve the same.
  • Handling SOP's for QA process (Preparation and modification).
  • Handling RBRM project (automation of QA validation process- Mapping of rules).
  • Migrated and stabilised 3 processes from Chicago to Bangalore within 9months of joining.
  • Complete Ownership of work allocation for the entire team.
  • Handling QA reporting and publishing weekly/monthly overshoots reports on errors not attested by Ops team.
  • Mentored, cross trained and on-boarded QA staff to the team part of training pillar.
  • Conducting brainstorming/mindshare sessions part of risk pillar.
  • Tracking and reviewing the QA observations.

Sr. Analyst Covenants Monitoring

Société Generale Global Solution Centre
05.2016 - 01.2021
  • Handling of agented and non-agented deals in Loansat and Loan IQ.
  • Handled automation process for covenants auto upload and succeeded in by giving proper handover to Tech teams by performing UAT's.
  • Creation, reviewing and tracking different types of covenants i.e. Audit reports, compliance certificate, Financial & Ratio Statements etc. for Asia, Europe and AMER.
  • Annual financial statements review and analysis.
  • Assessing the credit agreements & related loan documents for its authenticity and tracking/uploading them as per deal requirements in document repository.
  • Liaising between middle office and Loan Agents to fetch the covenant related documents.
  • Checking values and calculating ratios with regards to the defined contractual thresholds.
  • Data quality improvement using systems generated reports designed for follow-up purposes, detecting anomalies and proposes corrective actions to the Risk Manager.
  • Preparing monthly KPI reports internally and globally.
  • Worked under 30 Relationship Managers (RM) as a Transaction Manager (TM).
  • Bridging gaps between MO &their head teams along with risk managers and onshore partners to ensure smooth flow of loan servicing & documentation by conducting monthly/quarterly calls.

Sr. Associate Client Service Management

Fidelity Investments
01.2016 - 05.2016
  • Managing day to day administration of retirement plans - Defined Contributions Plans.
  • Researching and fixing end to end any potential issues that are reported by multiple operations teams and resolve plan level and/or participant level issues with client involvement.
  • Interacting with plan Managing Directors (MD) /CSA and Dealing with money movements or posting to the accounts.
  • Taking required actions to ensure those participants and their data are accurate on the Health and Welfare record keeping system.

Sr. Associate Personal investments

Fidelity Investments
06.2013 - 05.2016
  • Set up and maintenance of brokerage accounts (SDB plans and portfolio advisor management) for FI customers across PI, National Financial, and IWS.
  • Setting of Keogh plans-Profit-sharing, Money purchase and self-employed 401k plans.
  • Dividend and capital gain distributions.
  • Beneficiary data setup and maintenance (Record Keeping).
  • Address and financial/investment profile validation.
  • Banking features-EFT/Bank wire/Debit Card.

Education

Bachelor of Business Management -

MLACW College
Bengaluru , India
04.2010 - 07.2013

Pre-University
Bengaluru , India

Jss Gayathri High School
Bengaluru, India

Skills

  • Skills:
  • Quick learner
  • Focussed & resultoriented
  • Critical Thinking
  • Attention to Detail
  • Mentoring/Coaching
  • Adaptable to variousdomains & technologies
  • Flexibility
  • Teamwork &collaboration
  • Emotional Intelligence
  • Leadership
  • Testing Skills:*
  • Manual*
  • Functional*
  • Integration*
  • User-Interface*
  • Regression testing
  • Business Skills:
  • * Reporting
  • * Project Planning
  • *Documentation
  • * Issue resolution
  • * Training & Presentation

Application/ Tools Used

  • Applications/Tools Used:*Loan IQ*APMS*Livelink*ALM*Loansat*LTS*E3f*Debt Domain*Intralinks*Sogecashweb*Apstar*SyndTrak*Credit Navigator*E-loan coordinator and NICE

Certification

  • *Fusion Loan IQ 7.6.3
    Functional - Finastra
    Certified Associate.

    * Advanced MS excel
    program from Excel
    InfoTech solutions P Ltd

Accomplishments

  • Key Achievements:
    * Received You’ve Earned
    It Award, On the Spot
    award, Zero Defect silver
    award (won 10 times) and
    Zero Defect Gold Award
    (Won 2 times).
    * Received Spot Award for
    handling the new process
    with zero errors and no
    escalations.
    * Automated covenants
    manual upload process.
    * Setup new Benchmark in
    the Process & Ideator in
    enhancing the upliftment of
    applications.
    * Transitioned and
    stabilized 3 new processes
    within 9 months.
    * Received 2 Spot Award
    within 9month of joining.
    * Team O

Affiliations

  • Initiatives Taken:
    * Led Fun committee.
    * Organized many events.
    * Hosted MAD Ads event.
    * SPOC for risk pillar.

Languages

English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Kannada
First Language

Timeline

Team Lead

Tech Mahindra
09.2023 - Current

Lead Consultant

Genpact India Pvt Ltd
03.2022 - 08.2023

Team Lead WLS QA

JPMorgan Chase & Co
01.2021 - 03.2022

Sr. Analyst Covenants Monitoring

Société Generale Global Solution Centre
05.2016 - 01.2021

Sr. Associate Client Service Management

Fidelity Investments
01.2016 - 05.2016

Sr. Associate Personal investments

Fidelity Investments
06.2013 - 05.2016

Bachelor of Business Management -

MLACW College
04.2010 - 07.2013

Pre-University

Jss Gayathri High School
Sowmya PN