Summary
Work History
Education
Skills
Timeline
Generic

Sowmya S

Rajajinagar, Bangalore

Summary

Banking operations expert with in skills in identifying business opportunities, managing financial operations, and streamlining processes related to operational risk. proven experience in sustaining cordial relationships with customers and ensuring the attainment of customer satisfaction and business retention. Strong capabilities in preparing monthly, weekly and daily reports.

Work History

Customer Executive

Sri Kengal Co-operative Socity Limite
2023 - 2024
  • Experience with risk and compliance challenges in a banking environment.
  • Maintained internal audit policies.
  • Work closely with the sale team to identify customer needs and promote current offers to customer.

Customer Care Executive ( Teller )

HDFC Bank Limited
2022 - 2023
  • Showcased one year of trusted cash handling experience providing excellent customer service through accurate customer transactions.
  • Ensured customer satisfaction with patience and a positive attitude.
  • Motivated customers to engage proactively with banking by connecting with loan team.

Education

Master of Commerce -

Bangalore University
2021

Bachelor of Commerce -

Bangalore University
2019

Skills

  • Branch operation
  • Financial transaction management
  • Expertise in cash handling
  • Customer Service
  • Effective communication
  • Risk management

Timeline

Customer Executive

Sri Kengal Co-operative Socity Limite
2023 - 2024

Customer Care Executive ( Teller )

HDFC Bank Limited
2022 - 2023

Master of Commerce -

Bangalore University

Bachelor of Commerce -

Bangalore University

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