Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sowmya Vasu

Software Quality Assurance Engineer
Chennai

Summary

Results-driven IT professional with over 13 years of expertise in software testing and quality assurance. Consistently delivered defect-free production deployments, showcasing exceptional attention to detail and process adherence. Skilled in mentoring teams, streamlining workflows, and leveraging advanced tools to ensure software quality and operational excellence.

Overview

13
13
years of professional experience
3
3
Languages

Work History

Specialist, QEA

FiservInc
04.2020 - 11.2024

PROFESSIONAL EXPERIENCE

  • Onboarded merchants based on their specifications, ensuring alignment with organizational and scheme requirements.
  • Developed and executed acquiring solutions, including transaction triggering, capturing authorizations via gateway systems, and settlements through Base24, Bridge, and Omnipay.
  • Captured and analyzed logs through portals to generate invoices, statements, and essential financial reports.
  • Conducted extensive testing on POS devices, ensuring functionality and compliance for Clover (Flex, Pocket, Mini), Pax, and Ingenico devices.
  • Collaborated with schemes such as VISA, Mastercard, Maestro, AMEX, Diners, UPI, and alternative payment methods like Google Pay, WeChat, Alipay, and Apple Pay.
  • Mentored and guided peers by sharing technical knowledge, providing execution oversight, and fostering teamwork.

CORE COMPETENCIES

  • Leadership & Mentorship
  • Software Quality Assurance
  • Merchant Onboarding & Payment Systems
  • SQL, AWS S3, PGAdmin, Oracle Data Integrator
  • POS Devices Testing (Clover, Pax, Ingenico)
  • Scheme Operations (VISA, Mastercard, AMEX, UPI, APMs)
  • Transaction Processing & Authorization
  • Reporting & Data Analysis
  • Tools: Jira, Confluence, Nuxeo, Base24 Tandem

KEY ACHIEVEMENTS

  • Improved onboarding efficiency by optimizing transaction processing workflows.
  • Successfully led a team to complete a high-priority project within tight deadlines while maintaining quality standards.
  • Played a pivotal role in ensuring compliance with industry standards and certifications.

PROJECTS AND INITIATIVES

  • POS Device Testing: Designed comprehensive testing strategies for diverse POS devices, ensuring reliability across multiple use cases.
  • Knowledge Sharing Initiative: Established and implemented mentoring practices that improved team productivity and technical acumen.

TECHNOLOGIES & TOOLS

  • Programming & Databases: SQL, PGAdmin, Oracle Data Integrator
  • Cloud & Tools: AWS S3, Enterprise Jira, Confluence, Base24 Tandem, Nuxeo
  • Payment Systems: Gateway Systems, Authorization & Settlement Workflows

Associate, QEA

Cognizant Technology Solutions, CTS
09.2011 - 03.2020

PROFESSIONAL EXPERIENCE

  • Delivered over eight years of expertise in software quality assurance and engineering across healthcare and retail domains.
  • Ensured zero production defect leakage through meticulous testing processes and strict quality standards.
  • Progressed from Trainee to Associate, showcasing dedication to professional growth and mastery of technical and domain-specific skills.
  • Designed and implemented quality assurance strategies leveraging tools such as SQL,SOAP UI, Putty, WINSCP
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Collaborated with cross-functional teams to deliver defect-free solutions, meeting tight deadlines and complex client requirements

CORE COMPETENCIES

  • Requirement Analysis
  • Defect Tracking
  • Test Plan & Test Case Creation
  • Test Execution Management
  • Execution & Validation of Results
  • Database Query Execution

Education

Bachelor of Technology - Chemical Engineering

ST.JOSEPH'S College Of Engineering
Chennai, India
04.2001 -

Skills

Interests

Playing shuttle

Listening to Music

Timeline

Specialist, QEA

FiservInc
04.2020 - 11.2024

Associate, QEA

Cognizant Technology Solutions, CTS
09.2011 - 03.2020

Bachelor of Technology - Chemical Engineering

ST.JOSEPH'S College Of Engineering
04.2001 -
Sowmya VasuSoftware Quality Assurance Engineer