Results-driven IT professional with over 13 years of expertise in software testing and quality assurance. Consistently delivered defect-free production deployments, showcasing exceptional attention to detail and process adherence. Skilled in mentoring teams, streamlining workflows, and leveraging advanced tools to ensure software quality and operational excellence.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Specialist, QEA
FiservInc
04.2020 - 11.2024
PROFESSIONAL EXPERIENCE
Onboarded merchants based on their specifications, ensuring alignment with organizational and scheme requirements.
Developed and executed acquiring solutions, including transaction triggering, capturing authorizations via gateway systems, and settlements through Base24, Bridge, and Omnipay.
Captured and analyzed logs through portals to generate invoices, statements, and essential financial reports.
Conducted extensive testing on POS devices, ensuring functionality and compliance for Clover (Flex, Pocket, Mini), Pax, and Ingenico devices.
Collaborated with schemes such as VISA, Mastercard, Maestro, AMEX, Diners, UPI, and alternative payment methods like Google Pay, WeChat, Alipay, and Apple Pay.
Mentored and guided peers by sharing technical knowledge, providing execution oversight, and fostering teamwork.