Hi, I’m
Sowmya M Hegde
Business Operations Analyst
Bangalore
Summary
Operations Research Analyst with analytical skills and track record of identifying complex issues, collecting information and developing practical solutions to problems. Strong written and oral communication skills useful in summarizing and presenting findings to decision-makers and developing strategic recommendations. Detail-oriented team player with strong organizational skills.
Overview
17
years of professional experience
15
years of post-secondary education
3
Language
Work History
Google India Private LimitedBangalore
Operations Analyst
10.2020 - Current
Job overview
- Created 100+ Purchase Requisitions every Quarter for different business needs
- Closely monitoring Purchase Orders creation, additional fund requirements
- Updating tracking spreadsheets on weekly basis for easy reconciliation of Open Purchase Orders and invoicing status at end of every month
- Had a good relationship with vendors, internal teams to ensure smooth functioning of business
- Monitoring timely completion of Quarterly reports by different teams
- Processed employee allowance reports quickly to prevent delays in payouts
Google India Private LimitedBangalore
Business Admin
06.2019 - 09.2020
Job overview
- Liaison with 100+ employees, management for smooth functioning of business operations and execution of planned activities (team outing, goodies distribution, training and other employee perks)
- Fostered strong rapport with vendors and stakeholders through consistent follow-up and communication
- Prepare daily, weekly and monthly reports to assess teams performance and ensure reduced escalations
- Conducted surveys for different training requirements and conducted 4 different training for the engineers
- Organise and oversee training, coaching and mentoring
- Monitored executive and site schedules to coordinate meetings and corporate events
DXC Technology Pvt Ltd (formerly Hewlett Packard Enterprise)Bangalore
Master Data Analyst
10.2011 - 06.2019
Job overview
- Compiled, cleaned and manipulated data for proper handling. Ensure quality and integrity of master data in key systems (HPSM, Propel, SNOW)
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Leveraged text, charts and graphs to communicate findings in understandable format. Created and automated data visualizations to present insights and tell compelling stories.
- Managed key tasks and resources to achieve cost, schedule and strategic growth initiatives.
- Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Modeled predictions with feature selection algorithms.
Wipro TechnologiesBangalore
Executive
10.2009 - 10.2011
Job overview
- Prepared 8+ reports on Recruitment (like Recruiter’s productivity, Cycle time, Source mix, Skill wise, Requirement allocation on weekly, monthly, quarterly, yearly, location wise etc.,) for daily operational activities
- Prepare Reports and presentations used by Top management
- Effectively managed ‘Synergy’ (an Internal Job portal for recruitment) for Testing Services
- Managing Walk-ins held on weekends and off campus events
- Leading competency/assessment for Business Unit
- Driving, scheduling employees for completion of assessment
- Co-ordinate need based training
- Provide Assistance for conducting ISO Audit.
Wipro TechnologiesBangalore
Executive
03.2009 - 10.2009
Job overview
- Managed Employee Relations through tool ‘Service Connect’
- Assisted employees on understanding of different policies, processes, procedures of raising different claims and status of their raised claims
- Provide clarifications on Payslip (different components of salary, standard deductions, tax deducted, IT declarations etc.,)
- Prepared reports to show productivity and performance of team of 12 members.
Wipro TechnologiesBangalore
Recruitment Analyst
06.2008 - 02.2009
Job overview
- Tracked and reported productivity of 8 Recruiter’s
- Evaluated performance of recruiting agencies on quarterly basis
- Worked as Employee Referral Manager for Testing Services.
- Developed and updated tracking spreadsheets for process monitoring and reporting Employee referrals
Hire ResourcesBangalore
IT Recruiter
08.2007 - 06.2008
Job overview
- Sourced and selected applicants for technical positions for different client requirements
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
- Built strong relationships with candidates to ensure excellent hiring experience
- Generated and analyzed reports to monitor performance of team of 5 members
- Improved office efficiency by effectively managing internal communications and correspondence
BCP AssociatesBangalore
Executive Secretary
06.2004 - 08.2005
Job overview
- Answered high volume of phone calls and email inquiries
- Managing information flow in timely and accurate manner
- Organized and updated schedules for executives
- Format templates for internal and external communication – memos, emails, presentations, reports
- Act as point of contact among executives, employees, clients and other external partners
- Organize and maintain office filing system, take minutes during meetings, maintaining client database
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Handled confidential information in professional manner
- Created and managed office systems to efficiently deal with documentation
Education
Sidvin School of Business, Sikkim Manipal UniversityBangalore, India
MBA
06.2005 - 05.2007
Bangalore UniversityBangalore
B.Com
06.2001 - 05.2004
Skills
Possess strong skills in data analysis, reporting and implementing best practicesundefined
Timeline
Operations Analyst
Google India Private Limited
10.2020 - Current
Business Admin
Google India Private Limited
06.2019 - 09.2020
Master Data Analyst
DXC Technology Pvt Ltd (formerly Hewlett Packard Enterprise)
10.2011 - 06.2019
Executive
Wipro Technologies
10.2009 - 10.2011
Executive
Wipro Technologies
03.2009 - 10.2009
Recruitment Analyst
Wipro Technologies
06.2008 - 02.2009
IT Recruiter
Hire Resources
08.2007 - 06.2008
Sidvin School of Business, Sikkim Manipal University
MBA
06.2005 - 05.2007
Executive Secretary
BCP Associates
06.2004 - 08.2005
Bangalore University
B.Com
06.2001 - 05.2004
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