Sowmyashree N

Drive Programs for CL with high Ownership and deliver the projects in stipulated time with strong stakeholder alignment towards the common goal.

Ensuring Regional Performance reporting periodically.

Continuously improve in reducing Error rate in Operations Management in the region.

Ensuring Regional Deliverable are met and duly reported.

Always ensure SOP Adherence in the region.

Proactively identify gaps in operations and support processes that impact operations and take preventive action.

Grievance Handling and Conducting Open House/meetings with regional teams

Provide technical support that may include PC end-users, MS outlook, MS lync, server, SAP and various applications,

Technical advice, guidance, and informal training on hardware and software

Order Management

Order booking, Commit management and support.

Supporting Distributors and Partners on order submission and helping in resolving issues and errors.

Coordination with the Sales managers

Closely work with Sales, for quote creations and orders