Sowndareswaran C
Business Operation Associate In Supply Chain Order Management
Srirangam,Trichy
Summary
Look forward to an exciting career with an esteemed organization in ‘Supply chain management' that will have a congenial working environment and provides excellent opportunities for mutual growth and to continuously update skills and experience. A professional with over 5 years of experience in Supply Chain Order Management as a Business process associate skilled in assessing stakeholder needs, attention to details and drive to manage order flows, experience excelling at prioritizing, multi-taking and documentation skills.
Overview
6
6
years of professional experience
2
2
Languages
6
6
years of post-secondary education
Work History
Business Operations Associate III
HP Computing and Printing Systems India Private Limited
Chennai, TN
07.2018 - 01.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Print Product Lines Order Fulfilment Managing assigned product lines in daily basis as product line coordinator
- Addressing and resolving stakeholder's queries regarding their respective order
- Hold rule management – Create, Modify and Close rules for products availability, shortage, obsolete statues in specific to customer, country, factory/depot, and order type (value delivery chain)
- Managed over 1000+ backlog order lines monitoring to ensure orders are issue free and at right level of status improvement
- Monthly Metric Preparation Extract reports from system for respective activity owned/mapped and create metric slides with respect to region and value delivery chain
- Additional Activity Handling day to day order change requests received from stake holders and execute under turnaround time predefined to meet metric goal, also ensure all volumes are processed under TAT
- Assisting colleague facing IT related issues (connectivity, account lock, laptop setup, communication platforms like zoom related issues)
- Improved operations through consistent hard work and dedication
- Used Microsoft Word and other software tools to create documents and other communications
- Exceeded goals through effective task prioritization and great work ethic
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Contingent Worker
Pyramid IT Consulting Private Limited
Chennai, TN
04.2017 - 07.2018
- Print Product Lines Order Fulfilment Managing assigned product lines in daily basis as product line coordinator
- Established and resolved stakeholder's queries regarding their respective order
- Performed hold rule management – Create, Modify and Close rules for products availability, shortage, obsolete statues in specific to customer, country, factory/depot, and order type (value delivery chain)
- Performed daily backlog monitoring to ensure orders are issue free and at right level of status improvement.
- Increased productivity of sales orders to meet goals.
Administrative Staff
TVS RHR Finished Vehicles Logistics Solutions Limited
Chennai, TN
01.2013 - 04.2013
- Inventory Task: Responsible for creating Purchase Order (PO) and initiating payments in Ramco Virtual Works (RVW)
- Creation of Goods receipt Note (GRN)
- Preparation and Issuance of Work Order (WO)
- Maintaining Warehouse House Stock Report
- Preparation of MIS Report
- Operations Task: To organize for receipt of materials/ consignment, physical inspection, verification of documents and acknowledge receipt of materials
- Maintained Trip Cards
- Daily activities: Preparing loading and unloading reports
- Daily updating dashboard (Business and operation) Responding to Customers E-mail.
- Updated tracking system with ERP information for program.
Consultant Trainee
TVS Logistics Services Ltd
Chennai, TN
01.2012 - 09.2012
- Assisting Payroll Updating payroll inputs in RVW for earnings and deductions
- Earnings like Performance Pay, Salary arrears Attendance Incentive, OT Hour Details, and Skill Allowance
- Deductions like Canteen Deduction, Union Subscription, and PT Deduction
- Handling Leave Management module in ERP Updating Leave Balance details of employees (privilege leave, sick leave, casual leave & loss of pay)
- Mapping Leave Scheme for new employees
- Performed Leave Entitlement for new employees
- Managed additional responsibilities over updating 50 Employee's Personal Information details in ERP (Ramco Virtual Works)
Education
MBA - HR and Systems
Anand Institute of Higher Technology
Chennai, TN 09.2009 - 06.2011
Bachelor of Science - Computer Science
Bishop Heber College (Autonomous)
Tiruchirapalli, TN 06.2006 - 04.2009
High School Diploma -
E.R. Higher Secondary School
Tiruchirapalli, TN 06.2005 - 03.2006
High School Diploma -
State Board) E.R. Higher Secondary School
Tiruchirapalli, TN 06.2003 - 01.2004
Skills
Business operations proficiency
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Laptop issues which led to colleagues focus more on process instead of system issues.
Timeline
Business Operations Associate III
HP Computing and Printing Systems India Private Limited
07.2018 - 01.2022
Contingent Worker
Pyramid IT Consulting Private Limited
04.2017 - 07.2018
Administrative Staff
TVS RHR Finished Vehicles Logistics Solutions Limited
01.2013 - 04.2013
Consultant Trainee
TVS Logistics Services Ltd
01.2012 - 09.2012
MBA - HR and Systems
Anand Institute of Higher Technology
09.2009 - 06.2011
Bachelor of Science - Computer Science
Bishop Heber College (Autonomous)
06.2006 - 04.2009
High School Diploma -
E.R. Higher Secondary School
06.2005 - 03.2006
High School Diploma -
State Board) E.R. Higher Secondary School
06.2003 - 01.2004
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