Sowndharyalakshmi Chandrasekar
Release and Deployment Manager
Bangalore
Summary
Experienced IT professional with 10+ years in Release & Change management and DevOps. Demonstrated ability to lead teams and collaborate across multiple teams to achieve project goals. Strong relationship-building skills with all product stakeholders, ensuring effective communication and alignment. Proficient in guiding operations, supporting deployments, and implementing quality control standards for efficient and error-free processes.
Overview
12
12
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Release Manager
Client: Virgin Atlantic Airlines ; Tata Consultancy Services
03.2023 - Current
- Managed release schedules effectively, ensuring timely delivery of multiple projects with tight deadlines.
- Identified risks and dependencies early in the process, enabling proactive mitigation strategies to protect project timelines
- Enhanced communication between development and operations teams for smooth releases, minimizing downtime and disruptions.
- Proactively managed stakeholder expectations throughout the release cycle by providing timely updates on progress and addressing concerns promptly.
- Collaborated with project developers, quality assurance team members and business analysts.
- Coordinated scheduled releases and updates.
- Planned and orchestrated end-to-end processes
- Created presentations and infographic for platform release enhancement communications.
- Facilitated post-release debriefs with team members to identify areas of improvement, driving continuous process refinement over time.
- Implemented best practices to drive quality IT project delivery.
Release Manager
Client: SwissRe Insurance; Tata Consultancy Services
08.2022 - 02.2023
- Designed efficient DevOps processes leveraging Azure's repository and pipeline capabilities.
- Proficient at implementing and setting up projects using SonarQube.
- Proficient in Azure DevOps release management, encompassing CI/CD setup.
- Configured cloud environments through the application of Terraform scripts.
- Coordinated multiple releases concurrently across different platforms over diverse portfolios.
- Collaborated with platform teams to ensure alignment of the organization's release schedule.
Environment, Change and Release Manager
Client: Credit Suisse ; Tata Consultancy Services
01.2015 - 08.2022
- Held the role of Environment, Change and Release Manager for Major Credit Risk application on Credit Suisse bank
- Managed more than 50 PROD/Non-PROD Environments for all Major/Minor BAU Releases for Credit Desktop and Credit approval applications
- Identified innovative and automated approaches to routine tasks, making suggestions that were widely received
- Worked on different monitoring tools like Geneos and AppDynamics
- Conducted Release Readiness reviews, Milestone Reviews and Business Go/NO-GO Reviews
- Participated in CAB meeting to represent and discuss about Release details/scope and get the approval from Change managers
- Collaborated with project developers, quality assurance team members and business analysts
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance
- Managed activities between Release Management and the following functions: Change Management, Problem/Incident Management, and QA/Testing
- Led projects and analyzed data to identify opportunities for improvement
- Worked on JIRA, Confluence, HP ALM tools for various activities like effort tracking, release/project documents maintenance and defect tracking
- Worked in various Dev ops tools like GIT, Jenkins, TeamCity, Odyssey (Atlassian)
- Developed comprehensive release documentation for seamless handoff to support teams, improving end-user satisfaction postlaunch.
- Maintained version control systems meticulously, ensuring accurate tracking and easy rollback capabilities when necessary.
- Created presentations and infographic for platform release enhancement communications.
Developer | Assistant System Engineer
Tata Consultancy Services
10.2012 - 12.2014
- Worked as backend developer in, - Answers on demand platform
- Responsible for Developing and enhancing Backend modules of the Reporting System using Oracle PL/SQL Stored Procedures, Packages and Unix shell scripts
- Providing suggestions for Code level Enhancements
- Involved in analysis and customization of the project
- Involved in coding according to the business rules
- Resolving data issues
- Analyzing and identifying bugs in the code
- System Testing done through QC
- Coordination with other teams to discuss the impacts and defects that affect the application
- Had undergone trainings on TCS audit polices and done knowledge transition with team members
- Worked on internal project in which our team delivered an in-house tool called as WFO Reporting System that helps the Work Force Optimization team in generating reports and validating input data feeds
Education
Bachelor of Technology (B. Tech) - Industrial Biotechnology
Sastra University
Thanjavur, Tamil NaduSkills
Release and Change Management
Certification
ITIL V3 Fundamentals certification
Timeline
Release Manager
Client: Virgin Atlantic Airlines ; Tata Consultancy Services
03.2023 - Current
Release Manager
Client: SwissRe Insurance; Tata Consultancy Services
08.2022 - 02.2023
Environment, Change and Release Manager
Client: Credit Suisse ; Tata Consultancy Services
01.2015 - 08.2022
Developer | Assistant System Engineer
Tata Consultancy Services
10.2012 - 12.2014
ITIL V3 Fundamentals certification
Microsoft Azure Admin Associate (AZ-104) Certification
AZ400_MicrosoftAzure_DevOpsSolutions
AZ-104 Microsoft Azure Administrator
Digital: Amazon Web Service (AWS) Cloud Computing
Bachelor of Technology (B. Tech) - Industrial Biotechnology
Sastra University
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