Sowndharyalakshmi Chandrasekar
Release and Deployment Manager
Bangalore
Summary
Experienced IT professional with 10+ years in Release & Change management and DevOps. Demonstrated ability to lead teams and collaborate across multiple teams to achieve project goals. Strong relationship-building skills with all product stakeholders, ensuring effective communication and alignment. Proficient in guiding operations, supporting deployments, and implementing quality control standards for efficient and error-free processes.
Overview
12
12
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Release Manager
Client: Virgin Atlantic Airlines ; Tata Consultancy Services
2023.03 - Current
- Managed release schedules effectively, ensuring timely delivery of multiple projects with tight deadlines.
- Identified risks and dependencies early in the process, enabling proactive mitigation strategies to protect project timelines
- Enhanced communication between development and operations teams for smooth releases, minimizing downtime and disruptions.
- Proactively managed stakeholder expectations throughout the release cycle by providing timely updates on progress and addressing concerns promptly.
- Collaborated with project developers, quality assurance team members and business analysts.
- Coordinated scheduled releases and updates.
- Planned and orchestrated end-to-end processes
- Created presentations and infographic for platform release enhancement communications.
- Facilitated post-release debriefs with team members to identify areas of improvement, driving continuous process refinement over time.
- Implemented best practices to drive quality IT project delivery.
Release Manager
Client: SwissRe Insurance; Tata Consultancy Services
2022.08 - 2023.02
- Designed efficient DevOps processes leveraging Azure's repository and pipeline capabilities.
- Proficient at implementing and setting up projects using SonarQube.
- Proficient in Azure DevOps release management, encompassing CI/CD setup.
- Configured cloud environments through the application of Terraform scripts.
- Coordinated multiple releases concurrently across different platforms over diverse portfolios.
- Collaborated with platform teams to ensure alignment of the organization's release schedule.
Environment, Change and Release Manager
Client: Credit Suisse ; Tata Consultancy Services
2015.01 - 2022.08
- Held the role of Environment, Change and Release Manager for Major Credit Risk application on Credit Suisse bank
- Managed more than 50 PROD/Non-PROD Environments for all Major/Minor BAU Releases for Credit Desktop and Credit approval applications
- Identified innovative and automated approaches to routine tasks, making suggestions that were widely received
- Worked on different monitoring tools like Geneos and AppDynamics
- Conducted Release Readiness reviews, Milestone Reviews and Business Go/NO-GO Reviews
- Participated in CAB meeting to represent and discuss about Release details/scope and get the approval from Change managers
- Collaborated with project developers, quality assurance team members and business analysts
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance
- Managed activities between Release Management and the following functions: Change Management, Problem/Incident Management, and QA/Testing
- Led projects and analyzed data to identify opportunities for improvement
- Worked on JIRA, Confluence, HP ALM tools for various activities like effort tracking, release/project documents maintenance and defect tracking
- Worked in various Dev ops tools like GIT, Jenkins, TeamCity, Odyssey (Atlassian)
- Developed comprehensive release documentation for seamless handoff to support teams, improving end-user satisfaction postlaunch.
- Maintained version control systems meticulously, ensuring accurate tracking and easy rollback capabilities when necessary.
- Created presentations and infographic for platform release enhancement communications.
Developer | Assistant System Engineer
Tata Consultancy Services
2012.10 - 2014.12
- Worked as backend developer in, - Answers on demand platform
- Responsible for Developing and enhancing Backend modules of the Reporting System using Oracle PL/SQL Stored Procedures, Packages and Unix shell scripts
- Providing suggestions for Code level Enhancements
- Involved in analysis and customization of the project
- Involved in coding according to the business rules
- Resolving data issues
- Analyzing and identifying bugs in the code
- System Testing done through QC
- Coordination with other teams to discuss the impacts and defects that affect the application
- Had undergone trainings on TCS audit polices and done knowledge transition with team members
- Worked on internal project in which our team delivered an in-house tool called as WFO Reporting System that helps the Work Force Optimization team in generating reports and validating input data feeds
Education
Bachelor of Technology (B. Tech) - Industrial Biotechnology
Sastra University
Thanjavur, Tamil NaduSkills
Release and Change Management
DevOps tools
Incident Management
Production support
SDLC
Cloud computing
Agile Methodologies
Unix shell scripting
JIRA and confluence
Configuration management
Certification
ITIL V3 Fundamentals certification
Timeline
Release Manager
Client: Virgin Atlantic Airlines ; Tata Consultancy Services
2023.03 - Current
Release Manager
Client: SwissRe Insurance; Tata Consultancy Services
2022.08 - 2023.02
Environment, Change and Release Manager
Client: Credit Suisse ; Tata Consultancy Services
2015.01 - 2022.08
Developer | Assistant System Engineer
Tata Consultancy Services
2012.10 - 2014.12
Bachelor of Technology (B. Tech) - Industrial Biotechnology
Sastra University