SOWVIK BANERJEE
Siliguri
Summary
Motivated Engineer recognized for strong critical thinking and problem-solving abilities coupled with successful 11 -year track record in industry. Dedicated to offering innovative solutions to eliminate legacy issues and elevate performance metrics. Diligent creator of innovative workflows and exceptional final products. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Flexible hard worker ready to learn and contribute to team success. Diligent Engineer takes responsibility for ongoing projects and new endeavor planning. Provides deep technical knowledge and common-sense business acumen for initiatives. Committed to reaching business goals through technical management and impactful analyses.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SFA Engineer II
Hitachi System India Pvt Ltd(Godfrey Philips Ind Pvt Ltd)
New Delhi
02.2023 - Current
- Conducted research into the feasibility of product design plans.
- Monitored DMS performance metrics to ensure optimal system operations.
- Performed regular maintenance activities such as backups, patching, and upgrades.
- Analyzed user requirements and developed customized solutions utilizing the DMS platform.
Regional Coordinator
Botree Software International Pvt Ltd
10.2020 - 01.2023
- Database Migration To Cloud For Client Abbott Healthcare Pvt Ltd
- Developed and implemented regional strategies to increase sales and market share.
- Conducted regular meetings with local teams to review performance and identify areas of improvement.
- Coordinated with the corporate office on regional initiatives, budgeting and resource allocation.
- Created reports for senior management highlighting key metrics such as sales volumes, customer growth, and profitability.
- Resolved customer complaints efficiently by providing effective solutions within established timelines.
Support Engineer - I
Ubq Technologies Pvt Ltd
02.2018 - 09.2020
- SQL database based Distribution Software support for Client Abbott Healthcare Pvt Ltd & Britannia
NSM Service Engineer
G&D INDIA PVT. LTD.
12.2014 - 01.2018
- Note Sorting Machine
- Installed, configured and commissioned new customer equipment according to specifications.
- Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
- Resolved customer service requests within the given time frame.
- Version Upgrade & Patch update
Service Engineer
GVR
03.2013 - 11.2014
- ATG, Automation, oil dispensing Unit
Service Engineer
CASE Construction
11.2012 - 02.2013
- Earth moving equipment
Education
Diploma - Electrical Engineer
Darjeeling Polytechnic Institute
Kurseong07-2012
Madhyamik -
Tarai Tarapada Adarsha Vidyalaya
Siliguri West BengalSkills
- Product Development
- Design Development
- Project Planning
- Root Cause Analysis
- System Troubleshooting
- Technical Reporting
- Big Data Technologies
- Database Administration
- Team Building
- Excellent Communication
- MS Office
- Analytical
- Remote Office Availability
Certification
Electrical Supervisor License 1,2 & 11
Technical Educational Details
Electrical Engg., Darjeeling Polytechnic, 2010, 57.6, WBSCTE, 2010, 70.4, WBSCTE, 2010, 66.2, WBSCTE, 2011, 72.1, WBSCTE, 2012, 71.6, WBSCTE, 2012, 78.6, WBSCTE
Current Location
Jasola, New Delhi
Secondary Educational Details - Examination Passed
Tari Tarapada Adarsha Vidyalaya, 2007, 63.125, WBBSE
Personal Information
- Father's Name: Chandra Shekhar Banerjee
- Date of Birth: 06/14/91
- Gender: Male
- Nationality: Indian
- Religion: Hinduism
Extracurricular Activities
Traveling Sports
Disclaimer
I do hereby declare that all the above-mentioned information by me is true and correct to the best of my knowledge and belief.
Languages
- Bengali
- English
- Hindi
Timeline
SFA Engineer II
Hitachi System India Pvt Ltd(Godfrey Philips Ind Pvt Ltd)
02.2023 - Current
Regional Coordinator
Botree Software International Pvt Ltd
10.2020 - 01.2023
Support Engineer - I
Ubq Technologies Pvt Ltd
02.2018 - 09.2020
NSM Service Engineer
G&D INDIA PVT. LTD.
12.2014 - 01.2018
Service Engineer
GVR
03.2013 - 11.2014
Service Engineer
CASE Construction
11.2012 - 02.2013
Diploma - Electrical Engineer
Darjeeling Polytechnic Institute
Madhyamik -
Tarai Tarapada Adarsha Vidyalaya
Electrical Supervisor License 1,2 & 11
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