Sohan Pal
Faridabad,HR
Summary
Dynamic supply chain professional with expertise in optimizing end-to-end order processing and managing warehouse operations. Proven track record in enhancing inventory accuracy and ensuring timely logistics flow through effective collaboration with suppliers and internal teams.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
Work History
Client Service Coordinator
Advatix
07.2024 - Current
- Managed end‑to‑end order processing, ensuring 100% accuracy in order entry, tracking, fulfillment, and delivery coordination.
- Oversaw warehouse operations, including inbound/outbound activities, picking, packing, put‑away, dispatch, and space utilization.
- Monitored and maintained inventory levels, performed regular cycle counts, and identified stock discrepancies to reduce variance.
- Coordinated with suppliers, transport partners, and internal teams to ensure timely material availability and smooth logistics flow.
- Prepared daily, weekly, and monthly reports on inventory status, order fulfillment, warehouse performance, and logistics KPIs.
- Utilized system applications for order creation, stock checks, allocation, and shipment planning to improve operational efficiency.
- Improved process workflows and reduced delays by identifying bottlenecks and implementing corrective actions.
Supply Chain Client Support Coordinator
TECH MAHINDRA
08.2022 - 06.2024
- Order Processing: Managing the receipt, processing, and delivery of customer orders to ensure accuracy and timeliness.
- Warehouse Management: Managing storage facilities, including inventory tracking, order fulfillment.
- Transportation Management: Overseeing the movement of goods from suppliers to production facilities, and from production facilities to distribution centers and customers.
- Reporting: Utilized reporting skills to generate accurate weekly and monthly inventory and receiving goods reports
Senior Analyst (Cash posting- US healthcare)
R1RCM GLOBAL PRIVATE LIMITED
06.2019 - 01.2022
- To check the appropriateness of the insurance information given by patient if it is inadequate or unclear
- Review provider claims that have not been paid by insurance company
- Handling patient billing queries and updating their account information
- Post cash and write off the contractual adjustments accordingly while working on the accounts
- Lockbox posting, electronic posting, epars and updating of dashboard.
INTERNATIONAL CHAT PROCESS EXECUTIVE
CY FUTURE Pvt. Ltd
01.2018 - 05.2019
- Handling pre sales and Post sales query of e-commerce products over chat
- Amending the orders as per customer
- Sharing the details of delivery of products
- Initiate partial or full refund, return of items if received different or damaged item.Nortal Sales pvt ltd Jan 2017 to 31 Dec 2017
Executive (Cryptocurrency)
Nortal Sales pvt ltd
01.2017 - 12.2017
- Responsible for handling the queries of customer for sale and purchase of bitcoin and other digital coins over email
- Updating the details of customer like email id and phone number over email.
Education
B. Tech/B.E.-IT -
Maharshi Dayanand University Rohtak
Intermediate (12TH) -
Jawahar Navodaya Vidyalaya Faridabad
High School -
Jawahar Navodaya Vidyalaya Faridabad
Skills
Supply chain optimization
Reporting, KPIs & SLA Compliance
Warehouse management
Order Processing & Inventory Control
Having knowledge of MS-OfficeWarehouse & Logistics CoordinationERP Systems & Data AccuracyProcess Improvement & Problem Solving
Time Management & Multitasking
Timeline
Client Service Coordinator
Advatix
07.2024 - Current
Supply Chain Client Support Coordinator
TECH MAHINDRA
08.2022 - 06.2024
Senior Analyst (Cash posting- US healthcare)
R1RCM GLOBAL PRIVATE LIMITED
06.2019 - 01.2022
INTERNATIONAL CHAT PROCESS EXECUTIVE
CY FUTURE Pvt. Ltd
01.2018 - 05.2019
Executive (Cryptocurrency)
Nortal Sales pvt ltd
01.2017 - 12.2017
Intermediate (12TH) -
Jawahar Navodaya Vidyalaya Faridabad
High School -
Jawahar Navodaya Vidyalaya Faridabad
B. Tech/B.E.-IT -
Maharshi Dayanand University Rohtak
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge.