Excel
Spandan Dasgupta
Operations & Process Improvement Professional
Kolkata,WB
Summary
Mechanical Engineer and Lean Six Sigma Green Belt with experience spanning customer operations, dealership operations, e-commerce growth, campaign management and creative-community leadership. Demonstrated success in process improvement, lead generation, quality enhancement, stakeholder coordination and operational execution across automotive, retail, digital commerce and campaign-management environments.
Overview
5
5
Languages
2
2
Certifications
7
7
years of professional experience
Work History
Senior Executive – Campaign Management
Nation with NAMO
12.2025 - 04.2026
- Coordinated campaign operations across 8 Assembly Constituencies in Uttar Dinajpur.
- Supported 22 campaign initiatives involving 800+ volunteers and ~1,000 participants.
- Maintained reporting dashboards and campaign tracking using Google Sheets.
Digital Channels Manager
KarmaKriti LLP
07.2024 - 11.2025
- Managed acquisition and marketplace operations across Amazon, Etsy, Shopify, IndiaMART and TradeIndia.
- Generated 300+ B2B and D2C leads.
- Supported average monthly sales of ₹2.4 lakh and peak monthly sales of ₹5.2 lakh.
- Built SEO and content workflows using blogs, metadata optimization and Google Analytics.
- Managed 180+ SKUs and generated export opportunities through B2B campaigns.
Dealership Operations & Digital Growth Analyst
Sanei Bikes – Royal Enfield
11.2023 - 07.2024
- Supported 35-day showroom setup involving 3,000+ inventory items and 600+ accessory SKUs.
- Built the dealership’s first digital lead-generation funnel.
- Generated 100+ showroom visits and contributed to ₹15.8 lakh in attributable sales opportunities.
- Qualified 45–50 leads and supported ~18 motorcycle sales.
- Established daily sales scrums and customer follow-up workflows.
Advisor, Operations
AJIO
12.2022 - 10.2023
- Handled approximately 140 customer interactions per day.
- Contributed within a 22-member quality team.
- Trained up to 26 agents on process adherence and quality standards.
- Supported quality-improvement initiatives contributing to an estimated 26.8% reduction in recurring defects.
Process Validation Intern
IFB Industries
05.2019 - 06.2019
- Performed process validation and quality inspection activities.
- Participated in Gemba walks, defect analysis and visual factory initiatives.
Education
B.Tech - Mechanical Engineering
Symbiosis Institute of Technology
10-2020
Garrett Turbo Expertise Level 1 - Turbochargers And OEM Applications
Garrett
Remote 04.2001 -
Green Belt - Six SIgma
IASSC
Remote 04.2001 -
Skills
Lean Six Sigma,
Process Improvement,
Root Cause Analysis,
KPI Tracking, Operations
Management,
Quality Improvement,
Lead Generation,
Customer Experience,
Digital Marketing,
Meta Ads,
Google Ads,
Marketplace Management,
Shopify,
Amazon Seller Central,
SEO,
Google Analytics,
Team Leadership,
Event Operations
Leadership & Creative Operations
Founder & Lead Guitarist | KalaJowsh Media & Events | Jul 2018 – Present Founded and scaled a creative collective to a peak of 65 members. Organized and supported 50+ events. Coordinated 4 bands and 30+ performing artists. Managed sponsorship relationships including Stash-Pro. Performed at 32+ live events before audiences exceeding 500 attendees. Founder & Lead Guitarist | KalaJowsh Media & Events | Jul 2018 – Present Founded and scaled a creative collective to a peak of 65 members. Organized and supported 50+ events. Coordinated 4 bands and 30+ performing artists. Managed sponsorship relationships including Stash-Pro. Performed at 32+ live events before audiences exceeding 500 attendees.
Software
Minitab
Adobe Premiere Pro
Adobe Photoshop
Adobe After Effects
FL studio
Fusion 360
DS CATIA
MATLAB Simulink
Certification
Lean Six Sigma Green Belt (IASSC) – 2023
Custom
Excel, PowerPoint, Word, Shopify, Google Analytics, Meta Business Suite, Google Ads, Adobe Photoshop, Adobe Premiere Pro, FL Studio, Fusion 360, CATIA, AutoCAD, ANSYS (FEA & CFD)
Custom
Music has been a significant part of my personal and professional development since 2018. As Founder and Lead Guitarist of KalaJowsh Media & Events, I have organized live events, coordinated artists, managed creative teams and performed before audiences exceeding 500 attendees. My interests span classic rock, progressive rock and instrumental guitar music, with particular inspiration drawn from artists such as Joe Satriani, Slash and Dream Theater. Beyond performance, I actively engage in music production using FL Studio and collaborate with musicians on recording, release planning and digital distribution. Music has strengthened my abilities in leadership, stakeholder management, teamwork, event coordination and disciplined practice, while also helping me build creative communities and support emerging artists through live performances and independent music initiatives.
Timeline
Senior Executive – Campaign Management
Nation with NAMO
12.2025 - 04.2026
Digital Channels Manager
KarmaKriti LLP
07.2024 - 11.2025
Dealership Operations & Digital Growth Analyst
Sanei Bikes – Royal Enfield
11.2023 - 07.2024
Advisor, Operations
AJIO
12.2022 - 10.2023
Process Validation Intern
IFB Industries
05.2019 - 06.2019
Garrett Turbo Expertise Level 1 - Turbochargers And OEM Applications
Garrett
04.2001 -
Green Belt - Six SIgma
IASSC
04.2001 -
B.Tech - Mechanical Engineering
Symbiosis Institute of Technology