Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Disclaimer
Timeline
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Spandana Manjunath

HR Associate
Bangalore

Summary

To work on a platform where I can blend my analytical, technical & management skills seamlessly and use it to its full potential thereby making a significant contribution to the organization and build my career.

Overview

6
6
years of professional experience
3
3
Languages

Work History

HR Associate – Employee resource center

Amazon
08.2023 - Current
  • HR Policy Management: Oversee HR policies for Amazon employees across the EMEA.
  • Serve as the primary point of contact between local and global HR teams, supporting employees by addressing their HR queries and managing tickets through ServiceNow and USC.
  • Payroll & Tax Expertise: Manage payroll processing and tax policies for various countries.
  • Onboarding & Guidance: Serve as the point of contact for new hire onboarding and provide guidance on HR policies, access to resources, and work procedures.
  • Compensation & Benefits: Handle compensation information, benefits administration, and assist with annual compensation reviews, incentives, stocks, and bonuses.
  • Workday Data Verification: Verify workday data related to employee and time card details.
  • Service Delivery: Ensure timely execution and delivery of compensation and benefits services per defined SLAs.
  • Data Management: Oversee data management, update MIS reports, and maintain employment records.
  • Benefits Enrollment: Guide employees on benefits programs, assist with enrollment, and communicate with service providers/vendors for claims or registration issues.
  • Exit Formalities: Assist with exit formalities, secure approval from stakeholders for employee clearances, and manage employment verification and reference provision for former employees.

Service desk associate (HR Ops)

Accenture - Contract Artech infosystem
11.2020 - 12.2021
  • HR Query Guidance: Assist UK NHS employees with HR-related queries through support tickets and calls.
  • Recruitment Support: Aid in the implementation and administration of NHS recruitment programs, including providing technical support for profile setup and troubleshooting workday issue and system tool access.
  • Insurance & EAP Management: Handle insurance claim requests and update Employee Assistance Program (EAP) data.
  • Query & Ticket Management: Manage and resolve queries and tickets related to HR policies and benefits.
  • Timely Resolution: Consistently meet turnaround times (TAT) for resolving queries and issues while adhering to service level agreements (SLA).
  • Quality & Feedback: Maintain high-quality scores through adherence to quality parameters and receive positive feedback from employees for effective and seamless assistance.

HR Associate

PraLoTech Solutions
09.2019 - 10.2020
  • Played a key role as one of the first employees in a startup consultancy, managing candidate onboarding according to client needs and overseeing the entire process.
  • Consultant & Job Agency Coordination: Worked closely with consultants and job agencies to match the right candidates with client requirements.
  • Training: Provided training to candidates to enhance their soft and technical skills, including real-time project experience.
  • Candidate Sourcing & Screening: Sourced and screened candidates based on client specifications.
  • Interview Scheduling: Organized interviews with stakeholders.
  • Initial Screening: Conducted preliminary screenings to ensure candidates possess the required skill sets before scheduling interviews with stakeholders.

Education

B.Tech - C.S

KSIT
01.2019

12th - undefined

Narayana PU College
01.2015

10th - undefined

Nivedita Girls high school
01.2013

Skills

  • Microsoft office
  • Workday
  • SAP
  • Service now
  • Panorama
  • USC
  • ADP Payroll
  • Peoplesoft

Interests

Traveling, Cooking, Reading inspiring books

Accomplishments

  • Received awards for process improvement.
  • Received appreciation from the HR Business Partner and PXT team for effectively managing the workflow & time management during escalation.

Disclaimer

I hereby declare that the information given above is true for best of my knowledge. Spandana Manjunath.

Timeline

HR Associate – Employee resource center

Amazon
08.2023 - Current

Service desk associate (HR Ops)

Accenture - Contract Artech infosystem
11.2020 - 12.2021

HR Associate

PraLoTech Solutions
09.2019 - 10.2020

12th - undefined

Narayana PU College

10th - undefined

Nivedita Girls high school

B.Tech - C.S

KSIT

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Spandana ManjunathHR Associate