Sparsh Bhardwaj

Caterpillar Project (Sep 2022 – Present)

• Engineered and delivered full-stack features for a high-traffic HCL Ecommerce platform using Java, JavaScript, and SQL, supporting over 1,000 concurrent transactions and directly enhancing digital sales operations.
• Mentored 2 junior developers on backend best practices and complex debugging techniques, improving team velocity and code quality.
• Orchestrated the resolution of a P1 critical production bug in the payment gateway within a 2-hour window, preventing an estimated $200K in potential revenue loss and minimizing downtime.
• Championed the adoption of a peer code review process within the pod, leading to a 40% reduction in post-deployment bugs.

EIS Platform – Allstate Insurance (Dec 2021 – Aug 2022)

• Developed and optimized full-stack features for a policy management system using Java/Spring Boot and a JavaScript/XML frontend, improving data processing for 30,000+ customer records.
• Acted as a Subject Matter Expert (SME) for the policy enrollment module; led knowledge transfer sessions for 3 team members, ensuring smooth project continuity.
• Identified and resolved a critical memory leak, boosting application stability and reducing server restarts by 90%, thereby consistently exceeding client SLAs.
• Collaborated with QA to develop robust test plans, increasing test coverage and ensuring higher-quality deployments.

MYINDUSTRY Insurance (Nov 2020 – Nov 2021)

• Spearheaded the development of a reusable Angular component library (10+ components), standardizing UI development and reducing front-end feature delivery time by 30%.
• Revamped the user interface for the claims intake process based on usability feedback, streamlining the workflow and reducing user form abandonment by 15%.
• Documented key front-end architecture patterns, accelerating the onboarding process for new team members by an estimated 2 weeks.

Oracle Sales Support (Jun 2020 – Sep 2020)

• Designed and developed complex PL/SQL database objects and Oracle APEX applications to automate sales reporting, saving 10+ person-hours per week in manual effort.
• Built dynamic and interactive reports and dashboards in APEX, providing the sales team with real-time data insights that supported strategic decision-making.
• Initiated a process improvement by creating a standard script for deploying APEX modules, reducing deployment errors and configuration time.

Merck (May 2019 – Jan 2020)

• Provided L2/L3 application support for enterprise Documentum systems, resolving 15+ tickets weekly with a 99.5% SLA compliance rate.
• Executed 10+ RFCs (Request for Change) for server maintenance and patches, enhancing system stability and reducing incidents by 25%.
• Authored comprehensive troubleshooting documentation for common issues, which became the team's standard guide and reduced resolution time for recurring problems.