Sparshan B
Thrissur Kerala
Summary
Dynamic hotel management trainee at Spree Hotels, excelling in front office operations and enhancing guest experiences. Proven ability in problem-solving and communication, effectively managing check-ins and reservations. Committed to optimizing service quality and employee performance, contributing to a welcoming environment that drives guest satisfaction.
Friendly and adaptable, with knack for creating positive guest experiences and maintaining high standards of service. Knowledge of guest relations and hospitality operations, combined with skills in problem-solving and effective communication. Committed to delivering exceptional service and contributing to success of team. Front Office Assistant
Overview
5
5
Languages
Work History
Hotel Management Trainee
Spree Hotels
08.2026 - 10.2026
- Assisted front office operations, handling check-ins, check-outs, and guest inquiries with accuracy.
- Answered telephone calls and emails to assist customers in making reservations.
Education
High School Diploma -
Kadappuram Government School
Thrissur Chavakkad Skills
Front office operations
Rooms division operations
Food and beverage sales
Guest experiences
Employee performance reviews
Telephone etiquette
Front office staff
Hotel management
Guest services
Problem-solving
Excellent communication
Timeline
Hotel Management Trainee
Spree Hotels
08.2026 - 10.2026
High School Diploma -
Kadappuram Government School