Spoorthi Ajila
Mumbai
Summary
Client-focused and target-driven Account Manager with 4+ years of experience in B2B sales, cloud solutions, and IT consulting. Proven track record of scaling key accounts, executing GTM strategies with AWS, and consistently exceeding revenue targets. Strong communicator, skilled in stakeholder engagement, solution selling, and strategic account development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager
Flentas Technologies
Mumbai
04.2025 - Current
- Manage end-to-end account lifecycle for strategic cloud clients.
- Partner with AWS and internal solution teams to drive digital transformation in customer organizations.
- Lead pre-sales discussions, proposal development, and executive presentations.
- Drive pipeline planning, forecast accuracy, and cross-sell initiatives within key accounts.
Senior Inside Sales Executive
Flentas Technologies
Mumbai
04.2024 - 03.2025
- Prospected and qualified leads via outbound calls, emails, LinkedIn, and AWS Partner Network.
- Mapped accounts, identified key stakeholders, and scheduled high-conversion sales meetings.
- Routinely exceeded quarterly quotas, and contributed to YoY revenue growth.
- Received the “Value Star - Work Ethics” and “Kalam of Flentas” awards for outstanding contribution.
Inside Sales Executive
Flentas Technologies
Mumbai
06.2022 - 03.2024
- Sourcing new sales opportunities and building pipelines through inbound lead follow-up and outbound cold calls, email, LinkedIn or other sources.
- Qualify the leads and communicate offerings to potential clients.
- Routing qualified opportunities to the appropriate Sales personnel for further development and closure.
- Win Sales Opportunities and achieve quarterly quotas.
- Research & Map accounts, identify key stakeholders and generate interest for offerings.
- Maintain and expand database of prospects within your assigned territory.
- Coordinate and prepare/edit/ review documents (Scope of work doc or proposals) based on inputs from a variety of stakeholders and maintaining documentations as per guidelines.
- Work with AWS for generating new leads, working on new prospects, updating AWS Partner network.
- Maintain/manage/update SFDC on regular basis
Export & Marketing Executive
Mallak Specialties Pvt. Ltd.
05.2021 - 06.2022
- Making outbound calls and setting up technical meetings
- Follow-up with customers and potential customers regarding new orders
- Providing end to end customer service
- Creating detailed business analysis with respect to new product synthesis
- Dispatch Planning & scheduling.
- Prepared detailed marketing forecasts on daily, weekly and quarterly basis
Sr. Customer Service Representative
Concentrix - PCA Motors Process
08.2020 - 04.2021
- Responded to enquiries via by telephone, e-mail or web cha.
- Provided accurate information and solutions to customers' queries.
- Maintained accurate and up-to-date customer records utilizing CRM system.
- Maintained up-to-date records of customer interactions and feedback for quality assurance and training purposes.
- Continually reviewed and improved processes and procedures to maintain service levels.
- Maintained high level of product and technical knowledge
Customer Service & Sales Executive
Concentrix - Maruti Suzuki Process
06.2019 - 08.2020
- Making outbound calls and generating sales lead for Maruti Suzuki process
- Answering inbound calls and providing on road service to the existing Maruti customers
- Taking surveys regarding customers sales and service experience in the showroom.
- Participated in continuous product development training to maximise sales potential.
- Contacted current and potential clients to promote, upsell.
Education
MBA - Marketing (Distance Learning)
NMIMS Global
Mumbai01-2024
B.Com - Commerce
University of Mumbai, SM Shetty Degree College
Mumbai01.2019
HSC - Commerce
SM Shetty Jr. College
Mumbai01.2016
SSC -
St. John The Evangelist High School
Mumbai01.2014
Skills
- Account Management & Expansion
- Cloud Sales (AWS Ecosystem)
- Lead Generation & Sales Closure
- B2B SaaS Solutions
- Salesforce (SFDC) CRM
- Proposal & SOW Creation
- Stakeholder Communication
- Forecasting & Pipeline Management
Certification
- AWS Partner: Cloud Economics
- AWS Partner: Sales Accreditation
Accomplishments
- Received the 'Value Star - Work Ethics' for overachieving the quarterly target in Q2 2023
- Received the 'Kalam of Flentas' Award by the management for delivery excellence and overachieving the yearly revenue target in 2024
Timeline
Account Manager
Flentas Technologies
04.2025 - Current
Senior Inside Sales Executive
Flentas Technologies
04.2024 - 03.2025
Inside Sales Executive
Flentas Technologies
06.2022 - 03.2024
Export & Marketing Executive
Mallak Specialties Pvt. Ltd.
05.2021 - 06.2022
Sr. Customer Service Representative
Concentrix - PCA Motors Process
08.2020 - 04.2021
Customer Service & Sales Executive
Concentrix - Maruti Suzuki Process
06.2019 - 08.2020
MBA - Marketing (Distance Learning)
NMIMS Global
B.Com - Commerce
University of Mumbai, SM Shetty Degree College
HSC - Commerce
SM Shetty Jr. College
SSC -
St. John The Evangelist High School
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