Spoorthi Shetty
Mangalore
Summary
To work in a healthy, innovative and challenging environment extracting the best out of me, which is conducive to learning and grow at professional as well as personal levels thereby directing my future endeavours as an asset to the organisation.
Overview
4
4
years of professional experience
Work History
HR Associate
Reliance Retail Ltd
Mangalore
05.2024 - Current
- Contributed to a diverse and inclusive workplace with fair and equitable application of human resources standards
- Updated and maintained human resources records with new employee details, and changing personal details
- Recruited and hired new employees to fill job vacancies and add talent to the department
- Conducted new employee orientation programs to ensure smooth onboarding processes
Tr Customer Support Officer
Mphasis
Mangalore
04.2021 - 05.2022
- Maintained accurate records of all calls made and outcomes achieved, leveraging data analysis to continuously improve outreach strategies and achieve KPIs
- Streamlined insurance verification process for 75+ businesses per day, for their mortgages either through contacting the agents or third parties
- Collaborated with cross-functional teams to establish streamlined workflows for insurance verification, resulting in a better and more efficient process of completing the set of tasks
Education
MBA - HR And Finance
Jain University
Bangalore05.2023
Bachelor Of Commerce - Commerce
Shri Dharmasthala Manjunatheshwara College
Mangalore10.2020
Skills
- Good proficiency in Microsoft Excel, Word, and PowerPoint Presentations
- Completed one year course in Web Designing
- Completed courses in the concept of Information Technology, Programming in C, and Tally
- Completed a short course on the Entrepreneurship Development Programme
Activities
- Participated in various cultural programs held by the college
- Completed Project Management in Organizational study in the year 2023
Timeline
HR Associate
Reliance Retail Ltd
05.2024 - Current
Tr Customer Support Officer
Mphasis
04.2021 - 05.2022
MBA - HR And Finance
Jain University
Bachelor Of Commerce - Commerce
Shri Dharmasthala Manjunatheshwara College
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