SPOORTHI V K
Bengaluru
Summary
Seeking to gain knowledge and apply my skills to contribute meaningfully, and grow alongside an organization dedicated to innovation and professional development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Executive
Pierian Services
Bengaluru
11.2025 - Current
- Built and maintained MIS dashboards and trackers for KPIs such as invoice TAT, aging, SLA adherence, and exception rates.
- Performed data validation, cleansing, and reconciliation to ensure reporting accuracy.
- Provided actionable insights to stakeholders to support cost optimization and process efficiency.
- Monitored Duplicate invoice detection, defect check, wrong drag and drop and invalid rejections.
- Automated recurring reports using advanced Excel reducing manual effort and turnaround time.
- Weekly inflow v/s resolution, average days of resolutions taken, Open invoices bucket wise, Greater than 30-60 days call outs and action items.
- Handled vendor query management, ensuring timely resolution and strong supplier relationships.
- Validating and processing the invoices and providing resolution at the earliest.
- Conducted root cause analysis on invoice rejections, missing invoices and operational bottlenecks, driving continuous improvement.
- Prepared and maintained internal performance reports of 40+ team members to track productivity, SLA adherence, and goal achievement.
- Monitored individual and team-level KPIs, providing actionable insights to support performance improvement and workload optimization.
- Allocated and prioritized missing invoice cases among team members based on volume, complexity, and turnaround time requirements.
- Created detailed analytical reports to identify root causes of missing invoices, enabling corrective and preventive actions.
- Generated comprehensive seller-level reports, including IBC/PBC analysis, rebni trends, Jira ticket tracking, QC findings, and GSTR compliance status to ensure accurate settlements and regulatory adherence.
- Developed and maintained SOP documentation and conducted hands-on training sessions for team members using Excel, improving process understanding and operational efficiency.
Analyst
e2open
Bengaluru
06.2020 - 11.2023
- Efficient management of bulk data and data reloading operations, encompassing the loading of Customer Master Records and system synchronization with newly acquired master information.
- Managed partner on-boarding procedures.
- Managed and resolved approximately 250 customer inquiries per month through Salesforce tickets.
- Utilized macros and fuzzy lookup techniques to map reseller and end customer data, effectively identifying matches, optimizing data accuracy and pricing strategies.
- Collaborated closely with customers and cross-functional teams to identify areas for process optimization, resulting in enhanced efficiency and productivity.
- Designed and implemented an automated daily quality assurance process for price validation, reducing manual efforts by 40% and turnaround time by 30%.
- Presented comprehensive data metrics forecasting processed data, partner growth, and monthly sales.
- Developed and implemented comprehensive process documentation, Standard Operating Procedures (SOPs), and ISO compliance documentation.
- Performed regular audits to verify the accuracy and completeness of data sources, ensuring adherence to ISO standards.
- Onboarding of junior analysts to the project, providing mentorship and training while simultaneously contributing to my own professional development.
Associate Analyst
e2open
Bengaluru
03.2019 - 06.2020
- Led end-to-end channel data management process from collecting, gathering, cleansing, transformation and analysis of data from partners, distributors, reseller and end customers to drive business goals.
- Verified the accuracy and reliability of analytical results by conducting thorough data validation and integrity checks for POS and Inventory Data across all regions of the stakeholder.
- In collaboration with IT team automated process to enhance data quality and reduce manual intervention.
- Contributed to seamless and accurate data migration between systems through thorough testing.
Education
B.com -
Surana College
Bengaluru, India07-2018
Skills
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast paced, dynamic environment
- Strong attention to detail, and accuracy
- Proven ability to manage multiple priorities and meet deadlines
- Working under pressure and meet deadlines with the focus on results
- Continuous improvement
- Advanced MS Excel (Pivot Tables, Power Query, Lookups)
Languages
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Kannada
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1
Certification
AI Dashboards using Microsoft Power BI by Skill Nation
Timeline
Senior Executive
Pierian Services
11.2025 - Current
Analyst
e2open
06.2020 - 11.2023
Associate Analyst
e2open
03.2019 - 06.2020
B.com -
Surana College