SPOORTHY IYENGAR

Led end-to-end testing for critical payment projects including Tango Checkout migration and UPI Account Sharing.

Executed comprehensive integration and system testing for Add Money & Pay, AutoReload, and Balance Visibility features.

• Architected end-to-end test automation framework using Playwright, achieving 27% reduction in test execution time.
• Implemented test automation with TestIM, reducing regression time by 35-40 minutes per cycle.
• Conducted extensive gap analysis and parity testing for major platform migrations from Gurupa to Tango.
• Organized UAT sessions with stakeholders for gift card email revamp project to ensure alignment and feedback.
• Developed and executed test plans for high-impact initiatives like NPCI OC-183 certification and Name Sync project.
• Maintained detailed documentation of test cases and conducted specialized testing for compliance in financial services.

• Executed comprehensive integration and system testing to ensure alignment with business objectives and requirements
• Verified UI and CX against change requests
• Developed comprehensive test plans for various projects
• Provided training to the team on multiple workflows
• Implemented rigorous regression and smoke testing protocols to validate system stability and performance
• Wrote test cases for new features and documented work procedures
• Organized and facilitated UAT meetings with stakeholders
• Utilized defect management tools effectively
• Analyzed change requests and developed corresponding test plans and test cases
• Performed testing on various platforms like desktop, tablet, Mweb, Mapp (android, IOS)
• Conducted vernacular testing based on project requirements
• Project: AMAZON- Fresh
• Software Testing Lifecycle
• Software Development Lifecycle
• Defect Management
• Standard Bug Lifecycle
• Stakeholder Engagement
• Agile Methodology
• Scrum Events
• Quality Assurance
• Test Automation
• Project Planning & Execution
• SDLC
• Dashboard Preparation
• Test Case, Test Plan Preparation
• Training & Knowledge Sharing

• Verified & validated various search data to enhance user experience on petal search engine
• Improved search bandwidth by incorporating new data into the data server
• Conducted regression testing on petal search for accumulated data
• Performed performance testing and non-functional testing for petal search
• Automated test cases using Selenium WebDriver and handled elements using locators
• Provided training for various work domains using tools like Wiseoper, OBP, BC Reconnect
• Evaluated and computed multilingual data for text, image, and video search
• Annotated multiple spoken languages
• Prepared monthly and weekly reports on team quality and productivity
• Published inter-team monthly dashboards
• Ensured quality control and quality assurance for a team of 30 members
• Served as a single point of contact for a 6-member team and trained 3 batches
• Gained experience in mobile testing for web and mobile app (petal search)
• Project: Huawei, Search OPERATIONS

• Provided support for projects at the business service level
• Configured user profiles for applications and resolved user queries using tools like ServiceNow and enabled access rights for users
• Assisted users in installing various applications associated with their work
• Executed SQL code to check for books to be uploaded to the intranet server and escalated unresolved issues to the next level team
• Functioned as Queue Manager and managed incoming concerns and assigned them to respective teams
• Project: Deutsche Bank (DB)