S.R Babu

B.Sc Computer Science graduate with at least 22 years of progressive work experience in Banking Operations seeks placement in progressive organization. Possess track record in various products of banking operations, Credit Administration, Credit Operations, Fixed Deposits, Customer Due Diligence, Account Opening, Static Data Changes, Signature Capturing, Term Deposits, Client Offboarding at middle and senior management level.

Six Sigma Yellow Belt, MM/DD/YY, Project Title: Error Reduction Duration: 3 Months Team Size: 6 Project Description: As a result of system change during SCB and Grindlays integration there were lots of signature capture applications of existing customers pending due to system errors. The project was successful in identifying the actual cause of an error and to place an appropriate control as a pre-check, which finally helped in reducing the error percentage to 0%.

• 11/2002, 01/2006, Participated in Standard Chartered Grindlays merger, worked in signature capture application (SCP) and supported for the successful completion of migration.
• 11/2002, 01/2006, Migrated the entire account opening and static data process for Hong Kong, Singapore & India to PVB Hub Chennai.
• 11/2002, 01/2006, Involved in various system migrations
• 11/2002, 01/2006, Successfully implemented eOPS (paperless transaction) for whole of Private Bank Hub GSSC Chennai including countries like Singapore, Hongkong, UK.

• Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports.
• Sort, review, screen and distribute incoming and outgoing mail and ensure timely responses to a variety of routine written inquiries and escalations if any
• Train and lead staff, as and when required. Have conducted trainings on Soft skills, product and process.
• Monitors team MIS on a daily basis in order to achieve more than 100% productivity and CUR (Capacity Utilisation Ratio)
• Conducts effective Root Cause Analysis for all the errors happened and put proper controls to avoid recurrence.
• Regularly have feedback discussion with team members on their performance and development.
• Completes Performance Appraisal process for all the team members twice a year.
• Helps Process Development Unit in reviewing / writing a process note as per Group and RBI guidelines for India.
• Helps team to achieve 100% rating in 6S Audit.

• Passport Number: R2020546
• Date of Birth: 07/06/1981
• Nationality: Indian

English & Tamil