Hi, I’m
SRABAN CHETRY
Thelamara
Summary
I am a consistent, hardworking, highly motivated person. I enjoy working with the public. I feel that I am a friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. I am also looking to establish long term employment in a friendly environment.
Area Store Manager leading store operations, staff coordination, and day-to-day execution across service-focused retail settings. Drives inventory control, customer service, and compliance to keep locations organized and ready for business. Supports steady performance by aligning teams, priorities, and sales-floor standards.
Overview
4
Languages
Work History
Revotech Internet Cafe
Owner
Job overview
- Managed daily operations, ensuring smooth service delivery and customer satisfaction.
- Designed engaging promotional campaigns to attract new customers and increase foot traffic.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented technology solutions to enhance user experience and café efficiency.
- Developed strategic partnerships with local businesses to drive community engagement and support.
- Oversaw financial management, including budgeting, forecasting, and cost control measures.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
CNA Innovative Solutions
Area Store Manager
Job overview
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff to enhance customer service skills and product knowledge.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, driving strategic promotions and merchandising efforts.
- Enhanced customer satisfaction through effective resolution of complaints and inquiries.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Dr. Santa Animal HealthCare Bangalore
Store Manager
Job overview
- Managed daily store operations to ensure optimal customer service and satisfaction.
- Trained and mentored staff on product knowledge and sales techniques.
- Implemented inventory management procedures to maintain stock levels and minimize waste.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Developed promotional campaigns to boost sales and enhance customer engagement.
- Coordinated staff schedules to align with peak business hours for improved efficiency.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and loyalty.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Bangalore Pet Hospital
Store Manager
Job overview
- Oversaw compliance with health and safety regulations within the store environment.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
Gauhati University
Graduate
Third Eye Education Centre
Advanced Diploma from Computer Application And Programming
Skills
Store operations management
Inventory control
Merchandise planning
Sales floor supervision
Customer service recovery
Cash handling
Sales reporting
Leadership
Ms Office
Good Administration
Staff scheduling
Performance coaching
Employee onboarding
Schedule optimization
Vendor coordination
Interests
Listening Music, Sports, Travelling, Animal Care
DECLARATION
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. Date: 22-07-2025 Place: Guwahati
Timeline
Third Eye Education Centre
Advanced Diploma from Computer Application And Programming
Owner
Revotech Internet Cafe
Area Store Manager
CNA Innovative Solutions
Store Manager
Dr. Santa Animal HealthCare Bangalore
Store Manager
Bangalore Pet Hospital
Gauhati University
Graduate