Innovative Director of engineering with 20+ years of extensive experience in product development in the eCommerce Industry. Skilled at problem-solving, design-thinking, bringing innovative approach to complex business issues, delivering customer-centric products with High quality for the FinTech Industry.
Successful track record in achieving consistent results, able to lead and Build high performing teams and ability to identify and prioritize organization needs. An Enthusiastic leader with a reputation for collaborative and interactive workstyle.
Technology Transformation: Expertise in leading large-scale technology modernization efforts, including legacy system migrations and cloud adoption, to improve efficiency and scalability
Stakeholder Management: Strong track record in managing relationships with key business leaders, vendors, and stakeholders to ensure successful project execution and delivery
Engineering Leadership: Demonstrated ability to organize and execute complex and dynamic projects; an excellent record of delivering products on time, meeting business-critical release criteria
Process Optimization: Focused on streamlining operations, improving processes, and leveraging automation to drive productivity and reduce costs
Self-Motivator: Curious learner, would like to explore new things Able to learn new frameworks/technology and adapt to organizational strengths
Team Building & Development: Skilled at recruiting, mentoring, and scaling high-performance teams, fostering a culture of innovation, accountability, and growth
Change Management: Experienced in leading teams through change, ensuring smooth transitions and minimal disruption while driving organizational transformation
Data-Driven Decision Making: Adept at utilizing data analytics to inform decisions, assess team performance, and optimize outcomes in fast-paced environments
✔ Led co-located teams to successfully migrate 30-year-old mainframe code to a modern Benefits Administrator platform.
✔Built a Benefits Administrator platform to configure 70+ benefits plans and integrate with 65+ vendors.
✔Developed a unified app for 1.5 million associates to manage pay and benefits seamlessly.
✔Grew the Wellbeing team at Walmart from scratch to 90+ members within 3 years.
✔Managed engineering teams for Benefits and Compensation, ensuring high-performance delivery.
✔Reduced contact volume for Disputes Management by 10% by improvised experience and saved 7 million to PayPal.
✔ Enhanced Dispute Dashboard for Merchants increased satisfaction for 300 big merchants
✔Achieved Goal of 100% of migrating the Disputes Management flow to Industry Standards with latest technology within 18 months.
✔ Led the team and executed the regional based solutions for Merchants for EMEA.
✔ Led the team ,executed and implemented mobile based experience(IOS/Android) for all Checkout products in PayPal.
✔ Organized technology initiatives for Paypal engineering teams including Opportunity Hackathons, Conferences, Workshops, Training
✔ Co-lead ‘Women-Who-Build' – Unity Chennai Chapter @ Paypal