SRAJAN RAI

Directing a team of 23 consultants, fostering a culture
of motivation and collaboration for maximizing
performance

Managed relationships with key stakeholders to
ensure smooth project deliveries and overall
satisfaction

Handling the appraisal cycle and performance reviews
to drive employee growth and development

Managed resources effectively to avoid unnecessary
delivery delays

Created Statements of Work (SOW) to define
deliverables, scope, and responsibilities, ensuring
business and client alignment

Established and monitored key performance
indicators (KPIs) to track project progress and
success. Provided regular status updates to executive
leadership, highlighting achievements and areas for
improvement

Coordinated cross-functional teams to determine
timely delivery and compliance of project
requirements.

Cultivated excellent business relationships with ~15
stakeholders at client's end across 12 South Asian
countries (APAC)

Established effective communication among team
members for enhanced collaboration and successful
project completion.

Prepared detailed reports on project status for
stakeholders, ensuring transparency and alignment
with objectives.

• Followed Agile/Waterfall models in the existing projects
• Worked on creating SOW's for the new projects
• Worked on budget allocation and tracking
• Delivered projects to pre-determined budget, maintaining time parameters and quality standards.
• Facilitated communication between departments to enhance project success.
• Gathered project data and input details into for the execution of the projects
• Organized meetings and gathered support materials.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Took active role in company growth by consistently providing quality customer service to promote growth and retention.
• Improved resource allocation to promote efficiency and deadline management.
• Completed projects on time and under budget.

• Acted as Scrum Master for Product teams (2Agile Teams) with a focus on guiding the teams towards improving the way they work.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
• Worked effectively with multiple Scrum teams both internally and off-shore.

• Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Provided presentations related to project status and deliverables to the senior management.
• Effectively followed the agile practices like poker planning during sprint planning.
• Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.
• Work closely with product owner in backlog management and continuous delivery of features.
• Managed project scope to ensure delivery was compliant with scope commitment.
• Tracked and managed product backlog, burn down metrics, velocity, and task breakdown.
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.
• Updated Agile tracking systems to provide transparency on product and sprint backlogs.

• Participated in requirements gathering and design development meetings.
• Reviewed code and debugged errors to improve performance.
• Developed robust Java code for EMI applications.
• Collaborated in team-based, Agile environment to accomplish objectives in measured and open manner.
• Wrote highly maintainable, solid code in Drools that formed core framework and has won consistent praise from subsequent developers since initial version.