Srajan Rajvanshi
Ghaziabad
Summary
I am looking for a challenging career where I can utilize my knowledge, skills and potential to the best for growth of the company and myself through team work. Understanding Customer Care Executive with over 1.6 years of experience in customer care arena.
Excellent time management and organizational skills to adapt to new processes with dedicated service contributing to company's growth and profitability. Excellent communication skills, problem resolution and positive customer experience. Flexible, decisive leader maintaining service, accountability and training for fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
C.C.E
Cloudpoint Technologies
07.2022 - 02.2024
- Delivered personalized assistance by actively listening to customers'' concerns and adapting responses accordingly.
- Exceeded targets consistently by maintaining an unwavering focus on customer satisfaction and service excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in training new team members to ensure a high level of customer care expertise across the department.
3D Architectural Visualizer
Maya Digital Studios
01.2014 - 07.2016
- Developed custom textures and materials for use in 3D modeling, enhancing the realism and detail of final renders.
- Created lifelike characters with appropriate textures, shadows and features.
- Used Autodesk Maya to create computer-generated effects and simulations.
- Simulated behaviors of objects by developing models.
3D Modeling Artist
Rixox Tech
03.2012 - 04.2013
- Created lifelike characters with appropriate textures, shadows and features.
- Actively participated in team meetings, providing valuable input and feedback to improve overall project outcomes.
- Troubleshot technical issues related to 3D modeling software, maintaining a smooth workflow within the team.
- Conceptualized compelling 3D animations, visual effects and motion graphics for logos, symbols, backgrounds and special features.
Education
Bachelor of Commerce -
Himalayan Garhwal University (U.K.)
01.2020
Senior Secondary Education -
Annie Besant School Meerut (C.B.S.E Board)
01.2007
High School Education -
Annie Besant School Meerut (C.B.S.E Board)
01.2006
Skills
- Communication
- Team Work
- Leadership
- Learning new Skills
- Active Listening
- Adaptability
- Project Planning
- Team Development
Certification
- DTP Course
- Ad3d+ Professional diploma in 3d
Languages
English
Hindi
Hobbies
Photography - Photography is so much more than just taking pictures.
Music - Listening to music lowers stress and elevates your mood. It strengthens learning and memory abilities, too.
Travel - Curiosity, courage, and self-organization. Traveling can prove you're not afraid of stepping outside your comfort zone and learning new things.
Timeline
C.C.E
Cloudpoint Technologies
07.2022 - 02.2024
3D Architectural Visualizer
Maya Digital Studios
01.2014 - 07.2016
3D Modeling Artist
Rixox Tech
03.2012 - 04.2013
Bachelor of Commerce -
Himalayan Garhwal University (U.K.)
Senior Secondary Education -
Annie Besant School Meerut (C.B.S.E Board)
High School Education -
Annie Besant School Meerut (C.B.S.E Board)
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