SRAVAN BARATAM

Hi there! I’m a Technical Support Engineer at Salesforce, passionate about helping businesses revolutionize their customer service with innovative tools like Einstein Bot, Copilot, and Agentforce. My mission? To ensure businesses thrive by seamlessly integrating AI-powered technologies that drive efficiency and deliver outstanding customer experiences.

🔧 Here’s How I Help:
- I solve complex challenges, providing technical expertise for Salesforce's advanced AI and automation products.
- Partnering with diverse teams, I craft personalized and scalable solutions for every unique business need.
- I empower clients by simplifying the complex—helping them embrace AI to supercharge productivity and delight their customers.

💡 Why I Love What I Do:
There’s nothing more fulfilling than seeing businesses transform through conversational AI and smart workflows. Being part of their journey to redefine customer service with Salesforce solutions keeps me inspired every day!

📈 My Superpowers:
- Bringing AI & machine learning to life in CRM.
- Digging deep to troubleshoot and resolve technical issues with precision.
- Driving customer success with tailored solutions and insights.
- Collaborating on product improvements that truly make a difference.

Let’s connect if you share my enthusiasm for shaping the future of customer service or if you're curious about how Salesforce’s automation and AI can elevate your business. 🚀

Salesforce Certified Administrator

• Resolved product issue through consumer testing.
• Supervised team of members.