SRAVAN KUMAR
Manager
Summary
Results-driven professional with exceptional leadership qualities and positive attitude. Possesses in-depth understanding of patient service and operations management coupled with strong problem-solving and decision-making skills. Committed to driving team performance and ensuring operational
Work History
Manager on Duty
VEM SPECIALITY CLINIC
04.2022 - Current
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Developed comprehensive reports for senior management, highlighting key performance metrics and areas for improvement.
Manager
TREATMENT RANGE HOSPITAL
03.2020 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced patient satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality medical service.
Social Media Specialist
Freelancer
- Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
Education
Bachelor of Science -
Skills
Patient service focus
Patient Counseling ( Surgery Counseling )
Staff training and development
Sales and marketing
Scheduling proficiency
Operations management
Inventory control
Timeline
Manager on Duty - VEM SPECIALITY CLINIC
04.2022 - Current
Manager - TREATMENT RANGE HOSPITAL
03.2020 - 03.2022
Social Media Specialist - Freelancer
SANT GADGE BABA AMARAVATHI UNIVERSITY - Bachelor of Science,