Summary
Overview
Work History
Education
Skills
Sociallink
Languages
Certification
Timeline
Generic

Sravan Kumar Reddy

Hyderabad

Summary

Seasoned Operations Leader with 12+ years of experience driving strategic execution and operational excellence across EdTech and skill development sectors. Proven track record in aligning product, sales, delivery, and operations functions to deliver scalable outcomes. Adept at building high-performing teams, fostering cross-functional collaboration, and delivering data-driven insights to inform business A trusted liaison in client-facing roles, with a strong focus on stakeholder satisfaction, and business continuity.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sr Operations Manager

Invest4Edu Pvt Ltd
Hyderabad
12.2024 - Current
  • Lead strategic planning and execution across delivery, ops, and client success functions.
  • Designed and implemented SOPs across key workflows, including reporting, invoicing, and student engagement.
  • Foster cross-functional collaboration between product, sales, and operations to eliminate execution gaps.
  • Regularly interact with client stakeholders, including college leadership, to ensure alignment and satisfaction.
  • Implemented performance dashboards for weekly and monthly tracking of operational metrics.

Customer Success Manager

Leadership Boluverd Private Limited
12.2022 - 10.2024
  • Directed zonal operations across schools, ensuring smooth program delivery and operational compliance.
  • Acted as the primary liaison with school management for dues collection and issue resolution.
  • Developed comprehensive client reports and dashboards, informing quarterly strategy.
  • Championed process improvements based on stakeholder feedback and data insights.

Manager - Product Operations

Nspira Management Services Pvt.Ltd
04.2015 - 11.2022
  • Led product operations for over 300 educational institutions, including rollouts, training, and delivery.
  • Gathered cross-functional feedback to refine product features, and enhance delivery operations.
  • Collaborated with business heads, academic teams, and tech units to maintain end-to-end operational continuity.
  • Created scalable SOPs and documentation to streamline delivery and support functions.

Principal Consultant - Operations

JAY ROBOTIX LEARNING INDIA PVT LTD
Hyderabad
12.2012 - 12.2014
  • Led STEM and skill development programs for government departments across Telangana and Andhra Pradesh.
  • Delivered 95% student placement by operationalizing training delivery and monitoring KPIs.
  • Managed 35 or more trainers and established performance benchmarks.

Sr Executive

Kriyative Learning Solutions Private Limited
01.2012 - 12.2012
  • Planned, organized and executed sales strategies and territory plans
  • Responsible for developing and maintaining commercially productive relationships with both new and existing clients
  • Responsible for end to end life cycle of the customer from the acquisition to retention of the customer
  • Responsible for teacher training in the usage of curriculum
  • Identifying important decision makers, developing key relationships and networking in a professional manner

Executive

BASIX
01.2012 - 12.2012
  • Wrote and implemented standard operating procedures for credit personnel to ensure consistency in unit operations
  • Streamlined processes for early identification of potential credit system and monitoring problems
  • Recruiting team for operations
  • Reported key performance indicators to department heads for the management of positive cash flow and to adjust credit risk policies and improvements
  • Managed 2cr Urban credit portfolio
  • Appraising, Credit Underwriting and sanctioning/rejecting of the loan proposals
  • Implemented high standards of credit underwriting, which resulted in 95% of approval rate

Education

MBA - Finance and Marketing

Osmania University
Hyderabad
01.2008

B.Sc -

Osmania University
Hyderabad
01.2005

Skills

  • Operational Strategy and Execution
  • Cross-functional team leadership
  • Client Relationship Management (TPOs, Deans, HODs)
  • SOP Development and Process Optimization
  • Data-driven decision-making
  • Delivery and Student Engagement Operations

Sociallink

https://www.linkedin.com/in/sravan-k-51416439/

Languages

  • English
  • Hindi
  • Telugu

Certification

  • Google Project Management certificate from Coursera

Timeline

Sr Operations Manager

Invest4Edu Pvt Ltd
12.2024 - Current

Customer Success Manager

Leadership Boluverd Private Limited
12.2022 - 10.2024

Manager - Product Operations

Nspira Management Services Pvt.Ltd
04.2015 - 11.2022

Principal Consultant - Operations

JAY ROBOTIX LEARNING INDIA PVT LTD
12.2012 - 12.2014

Sr Executive

Kriyative Learning Solutions Private Limited
01.2012 - 12.2012

Executive

BASIX
01.2012 - 12.2012

MBA - Finance and Marketing

Osmania University

B.Sc -

Osmania University

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Sravan Kumar Reddy