SRAVAN KUMAR REDDY D
Hyderabad
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated to learn, grow and excel in all aspects to achieve company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Network project coordinator
Rahi Systems Private limited
09.2024 - Current
- Company Overview: ( Network project coordinator Managed service's for the client Google LLC )
- Worked on Aruba wireless access points and controllers
- Worked on Opmanager monitoring tool
- Bandwidth, errors, Latency
- Configured Cisco Meraki Wireless access points
- Coordinating with the multiple LVC’s across the globe and handling the break-fix issues for Ap’s and back bone cabling issues
- Handling the cabling issues across the globe and engage the lvc for MAC works
- Coordinating with ISP about several link issues, testing and getting the RCA/RFO from vendor like VSNL, Reliance, Sprint, Navega, Telgua, Singtel & AT&T
- ( Network project coordinator Managed service's for the client Google LLC )
IT Operations Specialist L3-(Team Lead)
Astreya Partners
07.2019 - 07.2023
- Supporting project implementation and handling of operational issues in IT Infrastructure
- Hands-on experience in working with and deploying Juniper MX Series Routers
- Configuration and deployment of ZTE and Avocent Serial Console Servers
- Hands on experience in deployment of Dell RX700 Series
- Troubleshooting of Aruba 300 and 500 Series Wireless Access Points
- Knowledge on Dell Rack servers, Layer 2 Cisco Switches, Media converters
- Monitoring project progress and handling any issues that arise
- Handling of network deployment and cabling infra to build inside MDF/IDF rooms
Sr. Support engineer L2
IBM India
05.2014 - 07.2019
- Supporting project implementation and handling of operational issues in IT Infrastructure
- Coordinating with vender management team to create the Domain account for the vendors
- Voip Configuration & troubleshooting
- VPN Accounts Creations for the Vendors
- Hands-on experience in Creating Rsa Vpn token to the users
- Hands on experience in Service now & remedy including asset management
Sr System support engineer
Intuit technology services pvt ltd
11.2010 - 03.2014
- Company Overview: Payroll: Pacer automation india pvt ltd
- Performing installation & Maintenance of desktops& laptops
- Troubleshooting Hardware issues & software issues
- Outlook configuration for users & troubleshooting outlook issues for users
- Creating the domain accounts for users
- Creating the domain permissions for users
- Hands-on experience in Mac Laptop Troubleshooting
- Avaya Ext creations for the users and troubleshooting
- Hands on experience in Mac outlook database issues
- Hands on experience in Creating RSA VPN accounts to the users
- Hands on experience in Defender Vpn token Trouble shooting
- Payroll: Pacer automation india pvt ltd
Desktop engineer
WIPRO INFOTECH
03.2010 - 11.2010
- Desktop support engineer for client GENPACT&GE
- Performing installation & Maintenance of desktops & laptops
- Installing antivirus & additional software’s for the users
- Work management group support
- Lean desk configuration
- Troubleshooting Hardware issues & software issues
- Outlook configuration for users & troubleshooting outlook issues for users
- Laptop data encryption & working with safe boot for laptop
- Pushing antivirus patch files through remotely
- Installation & troubleshooting VPN for work from home users
- Remote support for work from home users & Roaming profile users
- Installing & trouble shooting java initiators for Oracle web based applications
- Support for BCP(business continuity process) systems
Education
Cisco Certified Network Associate
CCNA Skills
LAN, Network and system Installation, configuration and troubleshooting Installation and configuration of Cisco routers (1700, 2500, 2600, 2800, 3600,
3845, 7200 series routers)
Having hands on experience on Juniper srx3400,srx1500, mx240,mx480
,mx960 & Cisco cat9k,6k switches and routers
Switching technologies include: VLAN, STP, TRUNKING, VTP, PVST, RSTP, and
Configuration of Link Aggregation with Ether Channel Implementing high availability by using HSRP, VRRP, and GLBP Managing IP traffic with Access-Lists
Scaling the Network with NAT and PAT Configuration of HDLC and PPP Knowledge in frame-relay technology
IP Addressing, Sub netting and Route Summarization Upgrading IOS uses TFTP Server & Password Recovery Knowledge on Opmanager, Cramer, Remedy, Cacti tools Upgrade of Cisco Routers, Switches IOS using TFTP
Certification
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified Professional (MCP)
- EC-Council Certified Ethical Hacker (CEH-V5)
- JETKING Certified Computer Hardware and Networking Professional
Timeline
Network project coordinator
Rahi Systems Private limited
09.2024 - Current
IT Operations Specialist L3-(Team Lead)
Astreya Partners
07.2019 - 07.2023
Sr. Support engineer L2
IBM India
05.2014 - 07.2019
Sr System support engineer
Intuit technology services pvt ltd
11.2010 - 03.2014
Desktop engineer
WIPRO INFOTECH
03.2010 - 11.2010
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified Professional (MCP)
- EC-Council Certified Ethical Hacker (CEH-V5)
- JETKING Certified Computer Hardware and Networking Professional
Cisco Certified Network Associate
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