Summary
Overview
Work History
Education
Skills
Certification
Phone - India
Timeline
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Sravan M

Summary

IT Professional with over 13 years’ experience specializing in Technology Auditing (SOC 2, ISO & IT-SOX), Risk & Compliance, Project Management and Infrastructure support with hands on experience across domains.

Overview

12
12
years of professional experience
2
2
Certifications

Work History

IT Auditor – Governance Risk & Compliance

Capgemini
06.2022 - Current
  • To perform Annual Sox Audits for clients on behalf of Capgemini as per the contractual agreement, produce detailed reports on the audits performed.
  • To perform Annual SOC 2 – Type 2 Audits for clients on behalf of Capgemini as per the contractual agreement, produce a detailed reports on the audits performed.
  • Help clients with readiness prior to external audits and ISO certifications.
  • To perform Annual Data Protection Audits on suppliers of Capgemini and ensure compliance to meet the GDPR standards.
  • To collate evidence where applicable on topics such as Data Protection and Data Processing for further usage of Capgemini during its external audit.
  • To proactively analyze and amend the DPA & DTA with supplier of Capgemini based on the services provided and ensure to include applicable SCC.
  • To audit region specific Data Transfer processes and procedures in alignment with EU guidelines and Nordics (EEA) requirements.

Systems Support Specialist

NTT Data Services
03.2017 - 06.2022
  • Company Overview: Chennai
  • Ensure all essential guidelines are in place adhering to industry rules and regulations.
  • Ensure all employees are thoroughly updated about Organization’ Compliance policies and processes.
  • Coordinating and scheduling required compliance training for employees.
  • Conduct internal audits and reviews at regular intervals to ensure compliance procedures are followed.
  • Leading a team of 40+ members supporting a server monitoring and categorizing application that requires Database support levels 2 and 3 as a part of Cyber security services.
  • Ensure the infrastructure of the client is regularly monitored and risk assessments are conducted at periodic intervals.
  • Frontend the clients ISO audits with evidence and provide a walk through to the external auditors when requested.
  • Discuss the improvements and POA with the external auditors and the stake holders from the clients Organization.
  • Prepare, schedule and involve various teams for integrating and migrating applications based on the findings issued by Internal/External auditors.
  • Accountable for annual budgeting and forecasting and capacity planning.
  • Conduct periodic governance meetings and reports to review the status of the account with stake holders.
  • Performed resource planning, led new talent acquisition and recruitment process.
  • Maintained project documents.
  • Handle client escalations.
  • Prepare RFP presentations.
  • Chennai

Associate Consultant

HCL Technologies
02.2014 - 03.2017
  • Led a team of 18 members for Cross Functional Services.
  • Conduct CCB & CAB Meetings on weekly basis.
  • Major incidents management, rapid response to major incidents and driving root cause analysis for preventive and reactive problem management.
  • Ensure the gaps with various knowledge articles published on the tool are addressed and updated by respective parties.
  • Handled multiple accounts in parallel for the Incident and Change modules.
  • Team management for various accounts and submit the review of individuals for year-end assessment.

IT Specialist

Sutherland Global Services
01.2013 - 02.2014
  • Resolve end user issues through remote desktop tool.
  • Handled Office 365 and Lync 2013 migration in client environment.
  • Created security groups in Active directory.
  • Installed software using push and pull method in client network.
  • Administered Autonomy Connected Backup tool.
  • Schedule and allocate resources for various accounts across all timings.
  • Ensure the AHT is under control and SLA are achieved for each day.
  • Prepare the Monthly forecast of calls based on the data available on client platforms.

Education

Bachelor of Science - Visual Communication

The New College

Skills

Microsoft Office Tools

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Certification

ITIL V4 Foundation, 12/01/21

Phone - India

+91, 9884561402

Timeline

IT Auditor – Governance Risk & Compliance

Capgemini
06.2022 - Current

Systems Support Specialist

NTT Data Services
03.2017 - 06.2022

Associate Consultant

HCL Technologies
02.2014 - 03.2017

IT Specialist

Sutherland Global Services
01.2013 - 02.2014

Bachelor of Science - Visual Communication

The New College
Sravan M