SRAVANI ALLAMPALLY

• Consistently met SLA targets, maintaining high levels of client satisfaction.
• Demonstrated strong teamwork and active participation in group tasks.
• Ensured prompt follow-up and closure on delayed, past-due invoices.
• Tasked with resolving exceptions related to background posting failures.
• Managed the allocation of invoices within the team.
• Provided resolution support for invoice-related exceptions within the team.
• Delivered comprehensive guidance on the invoice handling process to onboard new team members.
• Managed analysis and maintenance of open invoice reports including VIM Metrics, Top 20 vendors, and blocked invoices.
• Performed quality checks on team’s work and monitored SQF uploads.
• Monitored PR-PO reports to track and address ageing requisitions.

Travel and expenses:

• Handled limit increase and termination requests with precision.
• Processed new card applications and rectified financial posting failures.
• Granted delegation and administrative access to employees efficiently.
• Provided prompt resolution to tickets submitted on ServiceNow platform.
• Managed inbound calls efficiently from employees.

• Handled processing of up to 130 invoices daily in SAP S/4 Hana VIM Workplace.
• Ensured accurate and timely processing of service and material POs, non-PO, ECM, and OLA invoices.
• Handled standard, expedited, and specially managed invoices with precision.
• Met SLA targets consistently, ensuring high client satisfaction.
• Corresponded through email with clients to secure necessary approvals, charge codes, etc.
• Reviewed extensive invoice data for precision and error identification.
• Ensured accurate processing by correlating invoices with purchase orders, and goods receipts.
• Documenting and sharing meeting summaries with team members.
• Facilitated daily and monthly teamwork consolidation.
• Tracking of data cap errors.