
Detail-oriented analyst specializing in Microsoft SQL Server and quality management. Demonstrated success in ensuring compliance and upholding high-quality standards in dynamic environments. Strong analytical skills contribute to effective problem-solving and process improvement.
Analyzed user feedback for Google app to pinpoint trending issues.
Identified and reported bugs to superiors based on user challenges.
Triaged received issues using existing taxonomy, aiding in developing new categories.
Ensured compliance policy adherence across all processes.
Maintained quality standards and met service-level agreements.