Sravani Paisa
Hyderabad
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
Work History
ROC Specialist
Amazon Development Centre India Pvt. Ltd
Hyderabad
09.2024 - Current
- Manage and oversee freight movement in containers between Amazon sites and warehouses, ensuring timely and efficient delivery.
- Coordinate intermodal transportation across the United States, utilizing rail systems to optimize logistics and control costs.
- Analyze large data sets to identify trends, propose, and implement strategic improvements for operations.
- Prepare detailed reports on performance metrics using Excel.
- Communicate with stakeholders to manage disruptions effectively.
- Investigate suspected fraudulent activities by carriers and develop strategies to minimize future incidents.
Transaction Risk Investigator
Amazon Development Centre India Pvt. Ltd
Hyderabad
02.2021 - 09.2022
- Investigated and resolved claims for Amazon USA and Canada marketplaces, analyzing suspicious activities and behaviours.
- Ensured high-quality decision-making by following standard operational procedures.
- Conducted detailed reviews to provide optimal resolutions.
- Validated buyer and seller profiles and took necessary actions on potential fraud or malpractice.
- Used in-house and online investigation tools for data gathering and case analysis.
- Met productivity and quality targets while minimizing financial and reputational risks.
- Communicated with customers via email regarding claims.
- Mentored new hires on policies and performance metrics.
Senior Engineer
GMR Infrastructure Ltd
Hyderabad
03.2016 - 11.2019
- Led the Highways Control Center and monitored project site operations.
- Reported issues to senior management, ensuring clear escalation procedures.
- Prepared and maintained daily, weekly, and monthly operational reports and data sheets.
- Coordinated with site teams, vendors, and internal departments for seamless operations.
- Assisted in annual budget planning, tracked asset inventories, and ensured timely vendor payments.
- Liaised between multiple sites and the Head Office; acted as single point of contact for Systems team inquiries.
- Supported ISO activities and maintained documentation.
- Conducted weekly review meetings and maintained organized physical and digital records.
Education
B.Tech - Electronics and Communication Engineering
SRTIST
Nalgonda, Telangana07.2015
Skills
- Operations & Logistics Coordination
- Data Analysis & Reporting
- Fraud Investigation & Risk Management
- Communication & Documentation
- Stakeholder Management
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Problem-Solving & Critical Thinking
- Leadership & Team Mentoring
- Project & Vendor Management
- Multi-tasking & Time Management
Languages
- English
- Telugu
- Hindi
Personal Information
Date of Birth: 05/14/94
Timeline
ROC Specialist
Amazon Development Centre India Pvt. Ltd
09.2024 - Current
Transaction Risk Investigator
Amazon Development Centre India Pvt. Ltd
02.2021 - 09.2022
Senior Engineer
GMR Infrastructure Ltd
03.2016 - 11.2019
B.Tech - Electronics and Communication Engineering
SRTIST
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