SRAVAN KUMAR GUNDU

• Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
• Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
• Optimized scheduling processes by implementing efficient software tools and organizational systems.
• Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
• Administering CA Workload Automation DE 12.4 for enterprise job scheduling and workflow orchestration.
• Managing agent configuration, job scheduling, and dependency handling across distributed systems.
• Providing production support (L2/L3), including incident resolution and root cause analysis (RCA).
• Troubleshooting job failures, SLA breaches, and DB connectivity issues.
• Configuring LDAP authentication, RBAC, and SSL/TLS certificates for secure communication.
• Implementing monitoring and alerting using CheckMK.
• Facilitated training sessions for junior schedulers, elevating team capabilities and performance.
• Utilized scheduling software to its full potential, enabling more accurate and efficient planning.

Installed and configured CA Workload Automation DE (D-Series) agents, including troubleshooting agent communication, configuration, and topology service issues in distributed environments.

Extensively utilized import/export command-line utilities for bulk job migration, configuration management, and production deployments.

Managed public and self-signed SSL/TLS certificates for the Web Console, ensuring secure communication and resolving certificate trust and hostname validation issues.

Leveraged Oracle Database queries to generate forecast reports, maintenance insights, and job execution data analysis.

Performed an in-place upgrade from CA WA DE 12.2 to 12.4, including environment validation, agent reconfiguration, and post-upgrade stabilization.

Executed monthly patching activities to remediate PCI vulnerabilities, ensuring compliance with security standards, and minimizing production impact.

Troubleshot complex production issues, including batch job failures, dependency issues, SLA breaches, and system-level errors, performing detailed root cause analysis (RCA).

Monitored enterprise scheduling environments using Nagios and CheckMK, configuring alerts for job failures, agent downtime, and performance thresholds.

Integrated the PagerDuty alerting system with CA WA DE and ServiceNow, enabling automated incident creation, escalation, and real-time notification workflows.

• Final Grade: 75 %

• Final Grade: 70%