Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sravan Kumar P

Sravan Kumar P

Chittoor

Summary

  • Dynamic Service Advisor at Kalyani Motors with a proven track record in enhancing customer satisfaction and driving revenue growth.
  • Skilled in electrical systems repair and mechanical troubleshooting, I excel in resolving complex issues while mentoring team members.
  • Recognized for implementing effective strategies that improved service delivery and fostered strong client relationships.

Overview

2
2
years of professional experience

Work History

Service Advisor

Kalyani Motors
10.2025 - 01.2026
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Managed timely and effective replacement of damaged or missing products.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Cross-trained and provided backup support for organizational leadership.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Executive

Others
04.2024 - 06.2025
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Mechanical Engineering

Mother Teresa Institution Engineering And Technology
Chittoor, India
05-2024

Skills

  • Mechanical troubleshooting
  • Bill preparation
  • Vehicle assessment
  • Maintenance reporting
  • Records maintenance
  • Computer skills
  • Team collaboration
  • Client rapport
  • Handling customer complaints
  • Preventive maintenance

Timeline

Service Advisor

Kalyani Motors
10.2025 - 01.2026

Executive

Others
04.2024 - 06.2025

Mechanical Engineering

Mother Teresa Institution Engineering And Technology
Sravan Kumar P