Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Profiles
Career Break – Full-Time Parent
Timeline
Generic

Sravanthi Vanapalli

Team Lead
Hyderabad,TG

Summary

Results-driven professional with 10+ years of experience leading cross-functional teams, managing programs, and driving data-informed process improvements. Demonstrated success in stakeholder engagement, workflow optimization, and team performance management across fast-paced environments. Proficient in SQL, Power BI, and Lean Six Sigma methodologies, with proven ability to implement scalable solutions that reduce costs, improve accuracy, and enhance operational efficiency. Certified Scrum Master and PMP, known for fostering collaboration, leading high-performing teams, and consistently exceeding performance goals.

Overview

11
11
years of professional experience
2014
2014
years of post-secondary education
5
5
Certifications

Work History

Team Lead

Amazon
01.2022 - 07.2024
  • Led process optimization by enhancing SQL-based data sampling logic, improving efficiency from 46% to 87.5% in 4 weeks, enabling the team to exceed the 80% performance target with a +1077-bps gain through data-driven decision-making and cross-functional collaboration.
  • Proposed and implemented a scalable data-driven solution to reduce friction for ~11K users and eliminate ~283K misclassifications, saving ~13 HC in effort.
  • Drove root cause analysis and implemented process improvements that reduced issue volume by ~29% and enabled a resource saving of 1.4 HC.
  • Proactively identified additional product opportunities and recommended scope expansion, resulting in a ~9% increase in overall output.
  • Led workforce planning and process optimization across 17 global stores; proposed predicate-level allocation (1 HC per predicate), reducing turnaround time from 25 to ~11 days and saving ~3 HC.
  • Led end-to-end program reporting, including Flash, Weekly Business Reviews (WBR), and Monthly Business Reviews (MBR); established a Quality Assurance (QA) process to improve data accuracy, reporting consistency, and operational efficiency.
  • Facilitated the onboarding of 8 team members, promoting a culture of collaboration, self-organization, conducted knowledge transfer sessions with 4 stakeholders to ensure transparency and shared understanding of program workflows.
  • Created an SQL-based solution to analyze data impact, enabling informed decision-making and improving the efficiency by 11%.

Catalog Lead

Amazon
01.2020 - 12.2021
  • Led a cross-functional team to execute an improvement initiative, which includes the integration of data audits that identified and corrected over 620K data anomalies.
  • Developed and implemented Standard Operating Procedures (SOPs), aligned key stakeholders, and optimized workflows—resulting in a measurable increase in operational accuracy and coverage efficiency by 25% across multiple business areas.
  • Performed daily audit and quality reviews of 3,000+ items using internal tools, maintaining 98% data accuracy, and ensuring process integrity through continuous root cause analysis and improvement.
  • Trained and scaled a team from 3 to 15 analysts on audit scheduling, prioritization, and reporting, achieving 100% SLA compliance within a 7-day turnaround time.
  • Recommended a process enhancement that increased classification by 135.5% (from 1.03M to 2.44M items) through targeted rule optimization.
  • Served as the primary point of contact (POC) for the end-to-end onboarding of machine learning-based audit processes, ensuring successful collaboration between business, technology, and data science teams.
  • Developed a standardized training video and documentation, reducing training ramp-up time and enabling faster onboarding of new hires to the workflow.
  • Led prioritization and execution of team goals in a deadline-driven environment, ensuring on-time delivery of key deliverables and alignment with business objectives.

Business Operations Specialist

Amazon
04.2017 - 12.2020
  • Collaborated with cross-functional teams to analyze and improve SOPs, leading to strategic policy changes that enhanced operational efficiency by 20%.
  • Collaborated with stakeholders, delivering continuous data-driven feedback and strategic insights to enhance program performance and drive business growth.
  • Generated, managed, and optimized program performance reports using data visualization tools; ensured timely publishing for stakeholder visibility and decision-making.
  • Conducted daily end-to-end quality audits on seller onboarding to detect fraud, prevent counterfeit listings, and ensure compliance with Amazon's policies, maintaining a high-quality seller ecosystem.

Customer Service Executive

HSBC
03.2016 - 03.2017
  • Managed contracts concerning Vendor Risk and HSBC, collaborating with internal business contract owners to execute checklist for each test linked to third party.
  • Led a cross-functional Quality Assurance (QA) team, developing and implementing Standard Operating Procedures (SOPs) to ensure process consistency and regulatory compliance. Initiated and proposed new quality control checks, reducing defect leakage and enhancing early issue detection. These improvements contributed to a 15% increase in overall operational efficiency and reduced rework.
  • Responsible for publishing and reporting metrics for stakeholder review.

Bank Teller

THE VISAKHAPATNAM CO-OPERATIVE BANK
10.2013 - 07.2015
  • Delivers account services to customers through receipt of deposits and loan payments; check cashing; issuance of savings & withdrawals.
  • Facilitates cross-selling of bank products by addressing inquiries, educating customers on new services and product promotions, identifying customer needs, and referring customers to branch representatives.
  • Balances cash drawer through processing cash transactions, counting and packaging currency and coins, submitting excess cash and mutilated currency to head teller, managing supply of cash and currency.

Education

Bachelor of Technology - Mechanical Engineering

Raghu Institute of Technology

Skills

Innovation and new initiatives

Certification

Certified Scrum Master - Scrum Alliance - Exp July 2027

Accomplishments

  • Best People's Leader, recognized for fostering high team engagement, mentorship, Job satisfaction and driving a 20% increase in team performance.
  • Generating Impactful Insights Award, recognized for automating workflows and implementing new tools to enhance team efficiency.
  • Received moon walker award thrice for raising the bar on our leadership principles such as Ownership, Customer Obsession, Bias for Action, and Deliver Results and gone beyond call of duty and represented the face and voice of our business.
  • Best QA analyst award for raising the bar on analyzing and ensuring team has met the quality standards.
  • Received, Highest Performance Metrics Award thrice for achieving top performance scores consistently by optimizing productivity and meeting key operational goals.

Profiles

https://www.linkedin.com/in/sravanthi-vanapalli/

Career Break – Full-Time Parent

Hyderabad, India | 08/2024 – Present Took a planned break to care for my newborn. During this period, stayed updated with industry practices enhanced skills in project planning, time management, remote team collaboration, and continuous learning through self-paced courses on emerging tools and methodologies (including advanced Power BI and Agile techniques). Now ready to re-enter the workforce with full commitment.

Timeline

Team Lead

Amazon
01.2022 - 07.2024

Catalog Lead

Amazon
01.2020 - 12.2021

Business Operations Specialist

Amazon
04.2017 - 12.2020

Customer Service Executive

HSBC
03.2016 - 03.2017

Bank Teller

THE VISAKHAPATNAM CO-OPERATIVE BANK
10.2013 - 07.2015

Bachelor of Technology - Mechanical Engineering

Raghu Institute of Technology

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Sravanthi VanapalliTeam Lead