(Progressed from Associate → Software Engineer → Senior Software Engineer)
Project: Icertis Contract Intelligence (ICI)
Clients: Centene, Boeing
Technologies: .NET, C#, MVC, Web API, MS SQL Server, Azure (Service Bus, Blob Storage, App Insights, Virtual Machines), Kibana, GitHub, jQuery
Responsibilities/ Contribution:
- Engineered and maintained scalable RESTful APIs in .NET/C# for core CLM modules, reducing data retrieval latency and improving throughput by 30%.
- Delivered and maintained enterprise-grade integrations with eSignature platforms like DocuSign and Adobe Sign, supporting automated signature workflows for contracts.
- Developed asynchronous messaging workflows via Azure Service Bus (queues & topics), enabling decoupled communication across microservices.
- Managed Azure Blob Storage for secure contract artifact handling, reducing retrieval time by 25% for over 100K+ documents.
- Tuned and optimized queries in Azure SQL and handled schema evolution for high-volume transactional systems.
- Created automation scripts using Azure Runbooks to streamline VM operations and reduce manual infra tasks by 40%.
- Proactively identified production risks using Kibana and telemetry insights from Azure App Insights, enabling fast resolution and high availability.
- Enhanced CI/CD pipelines with automated test suites, integrated peer code review processes, and implemented rollback-safe deployment strategies.
- Collaborated cross-functionally with QA, Product, and Client Delivery teams to implement features tailored to Fortune 500 client needs.
- Actively learning SAP Ariba integration flows and procurement lifecycle mapping, aligning with broader enterprise systems.
- Contributed to design discussions and provided development inputs for system extensibility and integration readiness across multiple client configurations.
Platform Impact:
- Played a key role in evolving the Icertis Contract Intelligence (ICI) platform — an AI-powered SaaS CLM used globally by enterprises.
- Enabled automation in contract approvals, renewals, and workflows.
- Ensured regulatory compliance through built-in validation and clause governance.
- Delivered real-time visibility via analytics dashboards and intelligent alerts.
- Contributed to building an event-driven, cloud-native architecture supporting massive contract data volume.