Sharad Ramesh Balagar
Bangalore
Summary
Aspiring Business Analyst & .NET Developer with 3+ years of experience in designing and delivering automation-driven web and enterprise solutions. Expert in full SDLC execution, stakeholder collaboration, and translating complex requirements into scalable technical deliverables. Proficient in RPA platform (AssistEdge), understanding of Lean Six Sigma methodologies, and Gen AI tools: leveraging analytics and automation (including NTT Data’s Axet) to optimize business processes, reduce cycle times by up to 40%, and enhance program governance. Skilled at producing BRDs, risk logs, and KPI dashboards, ensuring projects are delivered on time, within scope, and aligned with strategic objectives.
Overview
4
4
years of professional experience
Work History
Software Development Senior Associate
NTT Data
03.2025 - Current
- Lead full SDLC: Drive end-to-end lifecycle, from planning, design, development, and testing to deployment—ensuring deliverables meet cost, quality, and timeline objectives; coordinate closely with internal teams and stakeholders to align technical solutions with strategic goals.
- Stakeholder collaboration: Partner with business analysts, delivery leaders, and clients to gather requirements, translate them into BRDs and technical specs, and prioritize features based on impact and feasibility.
- Gen AI-enabled business optimization: Led POCs using NTT Data’s in-house Axet Gen AI tool, enabling intelligent automation in business processes. Results include a 40% reduction in reconciliation cycle time during testing and identification of high-impact automation candidates for further scalability.
- Governance & reporting: Create and maintain comprehensive program documentation, project charters, risk logs, progress dashboards enabling real-time visibility into program status and proactive risk management.
Senior Systems Engineer
Infosys Limited
03.2021 - 07.2024
- Led end-to-end development of an enterprise web application for AT&T, from requirements gathering through to deployment: aligning solutions with both client goals and global standards.
- Drove API modernization using C# async patterns, reducing latency by 35% and improving scalability.
- Championed implementation of coding best practices enhanced exception handling and logging, reducing defect density by 20%.
- Architected and delivered reusable Console Apps to auto-reprocess failed transactions, cutting system downtime by 25%.
- Developed and integrated real-time eSIM eligibility APIs, enabling agents to validate device eligibility at point-of-service and uplift CSAT.
- Introduced OTP authentication and Swagger documentation for all major endpoints; strengthening security posture and enabling developer onboarding acceleration.
- Automated high-volume service workflows using EdgeVerve AssistEdge RPA, achieving 99% success rate and saving 150 person-hours per month.
- Spearheaded internal migration onto AssistEdge platform and led bot development for cross-functional use cases such as data extraction and document processing; driving workflow efficiency and scalability.
- Facilitated weekly governance forums with delivery teams; identified, tracked, and mitigated 90% of production risks within 48 hours, enabling consistent on-time and within-budget delivery.
Education
Bachelor of Engineering - Information Science and Engineering
JSSATE
Bangalore06.2020
Skills
- Software Development Life Cycle
- Cross-Functional Team Collaboration
- Stakeholder Engagement
- Time Management
- Effective Communication
- Problem-solving
- Result-oriented
- Analytical Thinking
- Languages: C#, JavaScript, TypeScript, Java, Python, HTML5
- Frameworks, Libraries & Technologies: MVC, ASPNET, ASPNET Core, Entity Framework, Ionic, Angular, RPA, GenAI Tools
- Developer Tools: Tortoise Git, Git Github
- Database Management Systems: Oracle SQL, MongoDB, Microsoft SQL, MySQL
Timeline
Software Development Senior Associate
NTT Data
03.2025 - Current
Senior Systems Engineer
Infosys Limited
03.2021 - 07.2024
Bachelor of Engineering - Information Science and Engineering
JSSATE
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