Work Preference
Overview
Summary
Work History
Education
Skills
HONORS AND ACHIEVEMENTS
Timeline
Sree Devi Nagarajan

Sree Devi Nagarajan

Upwork

Work Preference

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid

Location:

IN

Open to relocation:

Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time off
11
years of professional experience

Summary

Senior Program Manager with 10+ years of experience leading enterprise-scale finance transformation, governance, reporting, resource management, and technology programs across banking, financial services, and payments environments. Proven expertise managing complex global initiatives involving financial forecasting, FTE planning, operational controls, risk management, executive reporting, and cross-functional delivery across geographically distributed teams. Experienced in building governance frameworks, automating reporting processes, improving financial transparency, and partnering with senior leadership, finance owners, technology teams, and business stakeholders to drive measurable business outcomes.

Work History

Business Program Manager

2 Years 8 Months
Upwork | 01.2024 - Current
  • Led strategic program initiatives for financial services organizations, managing multi-million-dollar portfolios spanning finance transformation, operational governance, resource optimization, and technology delivery.
  • Owned end-to-end program roadmaps, delivery milestones, dependencies, risks, and executive communication across business, finance, operations, and technology teams.
  • Developed executive-level financial reporting frameworks include monthly operating reviews, KPI dashboards, budget tracking, forecasting models, and variance analysis reports.
  • Improved leadership visibility into program health by implementing automated dashboards and standardized reporting mechanisms, reducing manual reporting effort by 50%+.
  • Managed annual planning activities including FTE forecasting, resource capacity modeling, vendor planning, travel budgets, and cost optimization initiatives.
  • Partnered with finance stakeholders to analyze actuals versus plan/forecast/prior period performance, investigate anomalies, and drive corrective actions during month-end close cycles.
  • Established governance models covering risks, issues, dependencies, controls, audit readiness, and compliance requirements across enterprise programs.

Business Program Manager

2 Years 8 Months
FISERV | 08.2020 - 04.2023
  • Managed enterprise banking and payment technology programs involving finance operations, regulatory controls, product delivery, and platform enhancements.
  • Owned program strategy, execution roadmap, governance routines, financial tracking, and stakeholder engagement for high-impact initiatives.
  • Directed cross-functional teams including product managers, engineering teams, finance partners, operations teams, risk teams, and external stakeholders.
  • Created executive dashboards and monthly management reporting packs covering project financials, milestones, risks, resource utilization, and delivery performance.
  • Managed portfolio-level budgeting, forecasting, and resource allocation activities, ensuring alignment between business priorities and available capacity.
  • Conducted financial reviews during month-end periods, analyzing actual spend against forecast and identifying unusual trends requiring escalation.
  • Established program governance standards including RAID management, control reviews, issue resolution workflows, and leadership reporting cadence.

Business Program Lead

5 Years 4 Months
COGNIZANT | 04.2015 - 08.2020
  • Managed complex technology and business transformation programs for banking and financial services clients.
  • Coordinated end-to-end project delivery including planning, execution, resource management, financial tracking, risk mitigation, and stakeholder communications.
  • Supported portfolio governance through executive reporting, operational metrics, financial analysis, and performance reviews.
  • Developed program management artifacts including dashboards, status reports, financial summaries, project plans, risk registers, and leadership presentations.
  • Managed onsite/offshore delivery teams and coordinated priorities across multiple workstreams.
  • Partnered with business stakeholders to gather requirements, analyze operational challenges, and deliver scalable solutions.
  • Supported audit and compliance initiatives by maintaining documentation, controls evidence, and process governance standards.
  • Implemented Agile delivery practices to improve team collaboration, transparency, and delivery outcomes.

Education

Bachelor of Engineering

Anna University

Data Science and Machine Learning

Harvard University

Project Management

Massachusetts Institute of Technology

Skills

MS Excel
Advanced Excel
PowerPoint
SharePoint
JIRA
Confluence
Agile/Scrum
Kanban
Power BI
Tableau
SQL
MS Project
Visio
ServiceNow
Financial Reporting Tools
Risk & Control Platforms.
Business analysis
Stakeholder management
Program performance analysis
Strategic direction
Cost management
Compliance enforcement
Process improvement
Supply chain management
Quality assurance
Budgeting and resource management
Data collection & research
Project lifecycle
Lean / six sigma
Data analysis
AWS migration strategies
AWS security best practices
Team building

HONORS AND ACHIEVEMENTS

Best Newcomer of the Year (2015) for project completion., Best Team of the Year (2017) for innovative solutions and client retention., Best Employee of the Year (2018) for outstanding project delivery., Above and Beyond (2020) for automation

Timeline

Business Program Manager
Upwork
01.2024 - Current
Business Program Manager
FISERV
08.2020 - 04.2023
Business Program Lead
COGNIZANT
04.2015 - 08.2020
Massachusetts Institute of Technology
Project Management
Harvard University
Data Science and Machine Learning
Anna University
Bachelor of Engineering
Sree Devi Nagarajan