Assist in managing facility operations and maintenance activities.
Coordinate and oversee maintenance staff and service providers.
Ensure the facility meets health, safety, and regulatory standards.
Monitor and manage facility budgets and expenses.
Plan and execute facility improvement projects.
Respond to facility-related emergencies and issues.
Maintain records of facility maintenance and repairs.
Support space planning and allocation efforts.
Conduct regular facility inspections and audits.
F&B Professional
Facebook
05.2022 - 11.2024
Being familiar with & operate to the Scope of Work as defined in the Client Agreement.
Preparing and tracking of accurate monthly reports of itemized food cost and regular consumption data to Regional Food and Beverage Coordinator.
Responsible for the assigned Microkitchen and Storage and related Culinary assigned facilities operational duties.
Customer satisfaction is achieved and exceeded; obtaining regular feedback and executing improvement plans based on feedback.
Supporting Regional Food and Beverage Event Coordinator in providing local events coordination; ensuring all events are catered for appropriately with the expected level of high quality on time delivery in relation to food and beverage.
Responsible for ordering and inventory tracking of all goods purchased including check in/receiving and storage.
Responsible for Invoice and Payment process for vendors on client systems.
Ensuring the effective organization and food safety compliance of assigned micro kitchen(s) and storeroom(s).
Evaluation of vendors and suppliers to ensure consistent high quality service delivery and ensure they are meeting contractual obligations to the client.
Review vendor/supplier's performance regularly and ensure they are meeting contractual obligations to the client.
Follow established escalation procedures and incident reporting procedures.
Adhere to business conduct by ensuring compliance with the firm's guidelines, procedures, and strategies.
Help maintain monthly and quarterly budgets and report to Regional Food and Beverage Coordinator.
Help and support the execution in relation to any culinary and micro kitchen guidance and standards set by Facebook and in close accordance to the Culinary Playbook.
Assistant F&B Manager
Qualcomm
03.2020 - 05.2022
Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client.
Initiate development of new menus, upgrade old menus and special event menus.
Develop new ideas for promotions, festivals and other special events.
Ensure that safety and hygiene policy is strictly followed at site.
Carry out operational audits to check for confirmation to laid down processes and policies.
Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same.
Ensure that the branding policy is rolled out and followed as per the specifications.
Ensure 100% client retention.
Timely addresses of all issues with pertaining to the client and the operations.
Coordinate with the Purchase department to understand and forecast the cost trends and revisions.
Develop suitable operational strategies to address increase in costs.
Food commercial Team Leader
IKEA
Hyderabad
04.2018 - 03.2020
Contributing to implementing the global and national compliance standards to secure a safe environment for customers and co-workers.
Contributing to the Ikea brand position by acting as a brand ambassador for Ikea and Ikea Retail Food.
Contributing in securing the customer experience and exceeding customer expectations.
Acting on one's own initiative and both give and take responsibility when taking actions.
Showing Continues improvement by seeking and acting upon customer feedback.
Contributing to the implementation of the unit business plan and the Ikea Retail Food Business plan.
By ensuring own development through building competence and contribute to a high performing team.
Contributing to the implementation of the global and national sustainability strategies.
F&B Supervisor
Fairmont hotel and resort
03.2015 - 04.2017
Company Overview: UAE
Responsible in preparing all work schedules and follow proper documentation rules and policies and procedures.
Responsible for checking that the bar and restaurant area is clean, and all items are in their place.
Responsible for making sure all coolers that have food items are properly labeled and dated.
In the absence of Food & Beverage Manager, is responsible for supervising the shift.
Responsible for check out of keys to open and close bars.
Responsible for all areas to be properly cleaned and sanitized before closing of shift: buffet kitchen, buffet dining area and Bar.
Ensures the safety, security of employees and guests and enforces health department rules and policies.
Directs the work of employees performing the following functions of guest service, cleaning, stocking, quality control and maintenance of workstations.
Abides by laws, policies, and procedures pertaining to the service and sale of alcoholic beverages.
Promptly and professionally handles guest issues and communicates problems and concerns to Department Manager.
Responsibilities include hiring, training, scheduling, assigning and directing the work of employees assigned to the shift, appraising performance, rewarding and disciplining addressing complaints and resolving problems.
UAE
Management Trainee
Orchard hotel
04.2014 - 10.2014
Company Overview: Singapore
Having good menu knowledge.
Handling telephone, taking orders.
Suggesting food and drinks for guest.
Fulfilling the guest request by coordinating with kitchen.
Preparing the daily report of food and beverages sales.
Coordinating with the staff members and make the targets achieve.
Maintaining good customer relationship.
Taking daily inventory of the store.
Singapore
Education
Post Graduate Diploma - Hospitality Management
Dimensions International College
Singapore
04.2014
Skills
Experience in a high-pressure catering environment