Sreedhar K R

• To ensure the people management at site – selection, site induction, attendance, discipline, leave, registers.

• To conduct regular site rounds to ensure deployment of housekeeping staffs in allocated areas and hygiene, upkeep, housekeeping as per standards.

• To lay down housekeeping standards and follow the checklists for site.

• To ensure the cleaning, disinfection, sanitization is taken care as per the schedule.

• To ensure the adherence of the SOP’s related to any emergency scenario (e.g. COVID19).

• To assist in preparation site budgets and monitor actuals against the approved budget.

• To manage the site operations without compromising the quality of service within the budget.

• To ensure that the site complies with statutory and compliance requirements.

• To ensure quality of staff, apprising and developing the team to ensure maximum contribution.

• To report any problem related to site to reporting authority.

• To conduct daily briefing and periodic training (including POSH).

• To coordinate with vendors, check and submit invoices for timely pay-out.

• To ensure all material supplies and services are provided by vendors on time.

• To prepare various site related reports, MMR, QBR, DDR etc.

• To analyze various site reports and identify loopholes.

• To assist in planning and organizing the events and other administrative activities.

• To maintain and keep records of Petty cash.

• To ensure adherence to company and client policies and SOPs.

• To ensure the people management at site – selection, site induction, attendance, discipline, leave, registers.

• To conduct regular site rounds to ensure deployment of housekeeping staffs in allocated areas and hygiene, upkeep, housekeeping as per standards.

• To lay down housekeeping standards and follow the checklists for site.

• To ensure the cleaning, disinfection, sanitization is taken care as per the schedule.

• To ensure the adherence of the SOP’s related to any emergency scenario (e.g. COVID19).

• To assist in preparation site budgets and monitor actuals against the approved budget.

• To manage the site operations without compromising the quality of service within the budget.

• To ensure that the site complies with statutory and compliance requirements.

• To ensure quality of staff, apprising and developing the team to ensure maximum contribution.

• To report any problem related to site to reporting authority.

• To conduct daily briefing and periodic training (including POSH).

• To coordinate with vendors, check and submit invoices for timely pay-out.

• To ensure all material supplies and services are provided by vendors on time.

• To prepare various site related reports, MMR, QBR, DDR etc.

• To analyse various site reports and identify loopholes.

• To assist in planning and organizing the events and other administrative activities.

• To maintain and keep records of Petty cash.

• To ensure adherence to company and client policies and SOPs.

• Conducted inspections of facility grounds, external structure, systems, and equipment.
• Supervised staff of 24 numbers in day-to-day activities.
• Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• To prepare various site related reports, MMR, QBR, DDR etc.
• Tracked and documented operational and financial records to perform analysis of performance and costs.
• Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
• Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
• Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
• Held classes to teach staff facility procedures.
• Developed and oversaw budgets for facilities and worked within cost restraints.

• Handling 15 VIP Customers Residence including US Consulates .
• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Processed security deposit refunds.
• Inspected common areas for cleanliness and notified maintenance of overflowing trash.
• Showed apartments to potential tenants and answered questions regarding community.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
• Kept accurate records of all resident and tenant correspondence.
• Responded to Common Area Maintenance (CAM) inquiries.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Handling Housekeeping, Technicians, Security Guards, Landscaping & Pest Control team.

• Answering Customers Phone calls for receiving their complaints.
• Register the complaints and allocate the same to respective team (Electricians, Plumbers, Housekeeping, etc.)
• Sending emails to customers and getting their feedback on completion of their complaint.
• Following the work Orders and Register the same on each complaint.
• Handling 870 customers in a Gated Community.
• Coordinating events, such as planning office parties or client dinners.
• Scheduling conference or meeting rooms for in-office meetings.
• Responsible for petty cash conservation.
• Responsible for vendor Purchase order, invoice and their payment.
• Responsible to prepare daily report, weekend report, monthly report & Quarterly Business report for technical & soft service.

• Recruited, trained and supported help desk technicians and representatives.
• Responded promptly to incoming sales leads and requests for technical support.
• Used ticketing systems to manage and process support actions and requests.
• Provided on-call support for critical issues related to Plumbing and Electrical issues in their respective Flats.
• Scheduled staff and delivered training materials and information.
• Coordinating events, such as planning office parties or client dinners.
• Scheduling conference or meeting rooms for in-office meetings.
• Responsible to prepare daily report, weekend report, monthly report & Quarterly Business report for technical & soft service.

• Performed administrative tasks as required.
• Responsible for communicating with our Customers through an Email & Phone Calls.
• Responsible for managing incoming and outgoing calls.
• Handled the tasks of attending visitors and organizing meetings.
• Responsible for receiving couriers and dispatching couriers.
• Performed the tasks of maintaining administrative records of the organization.
• Handled Travel Desk Operations.

• Myself serves as the primary contact concerning the vehicle fleet and operations.
• Responsible for communicating with our Customers through an Email & Phone Calls and enhance customer satisfaction.
• Responsible for managing vehicle safety and compliance.
• Responsible for Vehicle Management, Driver Management.
• Assigning work schedules for drivers.
• Preparing daily reports for fuel expense , trip sheets and vehicle services records.
• Responsible for daily inspection of vehicles before trip start .